Praveen N.

I am presently working with an MNC Banking Group in India, as Outsourcing Governance Manager and previous to that he was a operations manager in global access management team responsible for 450 Banking applications operating out 7 cities in India, Asiapac, Americas, EMEA and Japan regions. In this role, he is responsible for global access management operations for the bank's captive service centre setup with nearly 12000+ users. In his previous role with Patni Computer systems , he was managing IT infrastructure projects (Telecom & Insurance sectors) across India in capacity of Program Manager He has also worked with HSBC Bank on behalf of Wipro managing the IT infrastructure setup for main office (Fort branch) in Mumbai and was Technical SPOC for CXO level staff Apart from this he has worked with other IT and educational institutions Specialties: Please find the summary of his skill sets below Certified Internal Auditor ( ISO 9001:2008,QMS), ITIL V3 certified Project Management Program Management Process Re-engineering People Management Vendor Management Commercial management IT transitions IT helpdesk operations management Relationship Management. Outsourcing Risk and Governance