Kutsu freelancer projektiin
Sinulla ei vaikuta olevan aktiivista projektia tällä hetkellä. Miksi et ilmoittaisi projektia nyt? Se on ilmaista!Ilmoita projekti
- N/ASuoritetut työtehtävät
- N/ABudjetin mukaisesti
Quality AssuranceFeb 2017
Listening to incoming calls to the Hyundai service department for different Hyundai delaerships. Monitoring for quality of responses of the staff. Writing up reports and submitting feedback to Hyundai about the conduct of staff and any issues that may have arisen during the call.
Customer service OfficerJun 2005 - Aug 2005 (2 months)
In this role I was responsible for providing financial information relating to taxation to clients of the Australian taxation office. This related to personal income tax, business tax, Medicare and GST.
Seconded Service ManagerJan 2001 - May 2004 (3 years)
Answering calls initially, I was responsible for a team of customer service agents cotracted for a large telecommunications company answering calls related to residential billing. This role involved conflict resolution, problem solving abilities as well as project management abilities and database management. The contract then changed to residential connections, which then became a sales environemnt, I