Currently working as a Server Capacity Analyst which requires me to do an analysis on the server's capacity trends and project forecasts on the future resources required to fulfill the growing needs of the IT infrastructure. Along with the IT infrastructure capacity and performance trends i also align the my clients future and current business needs and growth forecast to prepare my projections. I recommend and justify the need of additions / reductions of IT infrastructure components (servers, CPU, Memor

Currently working as a SERVICE DESK ANALYST - TECH SUPPORT and providing Information Technology Technical Support to an Multi-National Client. I Work at Level 2 for providing the employees of the client with Windows Desktop and Network solutions, Blackberry support and co-ordination with RIM (Research In Motion) team to get the issue resolved for the client along with support to various applications used by the Client. I have 5 years of experience working with Service Desk in delivering effective Infor