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Permanent Address C-26/b, Chotopur colony, Sec - 63 Noida (G.B Nagar) Near Rodi plant Contact: [login to view URL], 8447014488 Email: SATYA PRAKASH SHUKLA OBJECTIVE o To work in a reputed organization, where my abilities develop in flying colors and my skills may be used achieving of an organization. Carrier Objective o To learn new technologies. o Contributed to the growth of in industry by sharing my knowledge to boast my career of research in industry. Educational Qualification DEGREE CLASS BOARD/UNIVERSITY PASSING YEAR [login to view URL] C.C.S University (Merrut) 2007 12th (Senior Secondary) C.B.S.E. Board 2004 10TH (Higher Secondary) C.B.S.E. Board 2002 PROFESSIONAL QUALIFICATION o 6Month Computer Basic Course with NIEST (National Institute of computer Education) o 1 year Diploma in Web Design with NIEST NIEST (National Institute of computer Education) TECHNICAL SKILLS: Platform Used : Windows 98, Windows 2000, Windows XP, Windows Vista & Windows 7. Packages : MS Excel, MSWord. Backend : Macromedia Flash , Coral Draw , Photoshop 7.0, CS2, Basic Knowledge: Operating System, Networking, Some Basic Knowledge to Hardware . WORKING EXPERIENCE: o 2 year worked with Mphasis anEDS Company as a SME. JOB PROFILE: AIRTEL o I used to take are of 17 guy's Attendance, Internal Quality, Aht (Average Holding Time), ICE (Interactive Customer Response), I Sending to Client regarding Issue. WORKING EXPERIENCE: o 4 year worked with WNS in BFSI & Mashreq Bank. as a Sr. C.S.A. JOB PROFILE: o BFSI (Banking Financial Solution Investment) 2 YEARS. Investor Claim It was a mortgage US Base Process wherein, I used to Claim the expenses through Making Claim Packet Ex. Water Ex, Taxes, Hazard Insurance Premium Etc. RMIC It was also mortgage US Base process wherein, I received scanned copy in PDF format, through on the bases of these formats I used to fill the information on 1008 & 1003. I also doing merging different kind of in their field Ex. Income Doc, Assets Doc, Liabilities, Letters, cover letter, HUD, Etc. LITTON TAX (It was the 3rd Party) It was again US Blended process wherein, we used to call the tax office and obtain the Property tax amount of our client and pay on their behalf. LITTON MAX It was US Insurance Data Collection process wherein, we received FTA insurance Document, we have to see that document and find out that which kind of insurance he had, Ex - Homeowner , Fire etc. o MASHREQ BANK (DUBAI) 1 YEAR Mashreq bank is a normal banking process wherein, we received request of client transfer their fund. Ex - A Request to transfer xxxxx Dollar, Euro, INR, SAR, or any currency to B A/C. PERSONAL DETAILS Name : Satya Prakash Shukla Father's Name : Shri Onkar Nath Shukla Date of Birth : 13th Nov 1986 Sex : Male Marital Status : Married Nationality : Indian Strengths : Laborious, Punctual, Confidence and Deterministic Hobbies : Listening music, Watching Movies, Swimming & Playing Cricket I Give you will assurance if given a chance, I will try my best to serve your esteemed organization. DATE: PLACE: (Satya Prakash Shukla)