 Technically Sophisticated Professional with 11 years of career reflecting leadership qualifications with in IT Infrastructure Project Management, Technical Support, Networking and Team Management. Currently associated with Tera Software LTD.  Gained expertise in handling product, services and client based organization under IT Operations by monitoring and managing Service Desk, Problem Management, Change Management and SLA.  Expertise in concepts of end-to-end project planning and implementation from scope management to activity sequencing, risk analysis in adherence to quality guidelines and norms.  Experience in implementing Security / WAN / LAN / UTP / FIBER along with Data Centre Solution and managing activities related to implementation of campus wide LAN / Security with node strength.  Comprehensive understanding of networking (LAN and WAN) concepts entailing installing, configuring & maintaining network devices and routers / switches.  Adept in analysing network needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management.  An effective leader with distinguished abilities in recruiting, training & motivating teams so as to maintain deliverables as per SLA.