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EXPLORE
2.9
2.9
100%
$4 USD / Hour
・
Philippines (8:52 PM)
・
Joined on August 14, 2012
$4 USD / Hour
・
>Two years of Experience in the BPO (Business Process Outsourcing) industry as Collections representative and Customer Care Representative > Two years of experience as Administrative Assistant coordinating office management and special projects with high efficiency >More than two years of experience in language/spelling and math skills of a special child >proficient with MS Office ( Word, MS Excel, MS PowerPoint) and the Internet
Verifications
On time
100%
On budget
100%
Accept rate
100%
1000 Travel Bloggers Database
600 Fashion Bloggers Database
1000 Parenting Bloggers
1000 Travel Bloggers Database
600 Fashion Bloggers Database
1000 Parenting Bloggers
Nikki did a perfect job, very professional all the way through. I would be happy to hire her again.
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Thanks, perfect job! Will hire again!
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Mir H.
$30 USD
Good Freelancer. Professional and provides what i was in need.
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Impressed. Delivered precisely what was ordered. Will be using again
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Experience
Customer Care Representative
Mar, 2010 - Nov, 2011
•
1 year, 8 months
Telus Internetional Philippines
Mar, 2010 - Nov, 2011
•
1 year, 8 months
Telus International Philippines is providing global customer call center services and IT solutions for leading North American clients. My responsibilities include (via voice): >resolving customer service inquiries and concerns regarding product and services (bills, promotions, store locations and hours) and follow up on customer inquiries not immediately resolved >handling basic phone, computer and internet troubleshooting, payment processing and application/order processing >reaching a sales
Mar, 2010 - Nov, 2011
•
1 year, 8 months
Private Tutor
Jun, 2009 - Feb, 2010
•
8 months
Freelance
Jun, 2009 - Feb, 2010
•
8 months
> I assist students in their homework and discussing the difficulties encountered in school
Jun, 2009 - Feb, 2010
•
8 months
Collections Representative
Nov, 2008 - May, 2009
•
6 months
ICT Group
Nov, 2008 - May, 2009
•
6 months
ICT Group is a Business Process Outsourcing company which offers Financial services to companies in the USA. >I was a collector for an auto-financing company and is responsible for contacting customers and monitoring accounts while negotiating payment arrangements and also processing payments for auto-loan
Nov, 2008 - May, 2009
•
6 months
Education
University of Saint La Salle
1993 - 1997
•
4 years
Bachelor of Arts major in Psychology
Philippines
1993 - 1997
•
4 years
Qualifications
Leadership & Discipleship Training Camp
1996
Inter-Varsity Christian Fellowship
One month training camp on Campus Leadership
1996
Publications
Heroism
The Scribe
The Hero within us
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