niixus20

Kristian Rei V. Monterde 2769-S Visitacion St Jones, Cebu City, Cebu Philippines Previous Employment: • Community Support Representative ePerformax Call Centers & BPOs • Quality Analyst/Performance Analyst ePerformax Call Centers & BPOs Education: BSIT - Information Technology (Undergraduate) Leyte Normal University, College, 2008 Leyte Normal University, High School, 2006 Professional efficiencies: • Excellent Communication skills • Efficient to build a good relationship, utilize skills of workforce. • Efficient in sorting out all kinds of service and products related complaints of customers instantaneously. • Team Player • Flexible • Computer Literate, proficient in typing with maximum net speed of 50 WPM. Seminars Attended: • FCCCA (Finishing Course for Call Center Agents) – AMA Computer College, Tacloban branch • Computer Science Symposium: “Before Facing The Box”, February 2008, UPVTC