Nidal Nabi C.

• I have more than 20 years of experience in the BPO industry • I've been with different campaigns- sales, billing, technical support, data entry, customer service, healthcare, and financial • During that time, I've worn many hats - agent, quality analyst, reports analyst, team maanger, operations manager, training and quality manager, and data science manager • Proficient in MS Office applications and their Google counterparts • Excellent grasp of the English language, both written and verbal • Strong people management skills