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$8 USD / Hour
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Argentina (10:54 AM)
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Joined on August 16, 2012
$8 USD / Hour
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Hello, I am Nicolas and I am a professional contact center industry. I started as a telesales operator and work today on a Argentinain company as Supervisor Offshoring ( Sales Department) I will be able ti develope their work of BPO and everything that has to do with the contact center industry. My experience in developing successful companies such as Telecom (Argentina), H3G (Italy), General Electric (USA), Telmex (Argentina), Bofrost (Italy) etc.
Verifications

Accoun Manager a ACS

Accoun Manager a ACS
No reviews to see here!
Experience
Account Leader Comunication
Mar, 2012 - Present
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14 years, 2 months
TELMARK WORLDWIDE LTD.
Mar, 2012 - Present
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14 years, 2 months
Start-Up de la cuenta, conocimiento y ejecución de normas COPC. Interacción directa con el cliente para para tener un seguimiento y una visión out-site del trabajo realizado y plantear nuevas estrategias. Punto de contacto operativo del cliente.
Mar, 2012 - Present
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14 years, 2 months
Account Leader Customer, Retention and Prevention
Apr, 2010 - Dec, 2011
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1 year, 8 months
ACS a Xerox Company
Apr, 2010 - Dec, 2011
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1 year, 8 months
Desarrollo del grupo de trabajo alcanzando metas y objetivos a travez de normas COPC. Administración operativa de la cuenta como también la medición y control de las de los indicadores, desarrollando importantes técnicas de rrhh para llegar a los objetivos, basándome en PNL o también filosofía FISH!
Apr, 2010 - Dec, 2011
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1 year, 8 months
Sales Team Leader
Jan, 2008 - Mar, 2010
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2 years, 2 months
Telmex
Jan, 2008 - Mar, 2010
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2 years, 2 months
Sales Team Leader
Jan, 2008 - Mar, 2010
•
2 years, 2 months
Education
COPC
2012 - 2012

Argentina
2012 - 2012
Business Administration and Management
2004 - 2007
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3 years

Spain
2004 - 2007
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3 years
Tecnico en Instrumental Aereo
1997 - 2000
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3 years

Argentina
1997 - 2000
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3 years
Qualifications
Senior Supervisor
2012
Telmark
"Nicolas is a senior level supervisor with deep knowledge about Call Center business and needs. He is goal oriented which results in revenue for the company. His communication skills are excellent towards his team and also though colleagues or superiors. He has deep analysis capability and knows how to report Additionally he attended several courses to increase his knowledge in different Call Center areas. I highly recommend Nicolas for operational and leadership positions."
2012
Publications
http://ar.linkedin.com/pub/nicolas-matias-pizzatti/49/a57/b52
Leandro Sebastian Fea, Supervisor de Ventas.
"Nicolas es un excelente supervisor, tiene muy claro cual es su objetivo de trabajo cuando de metas a alcanzar se trata. Demuestra todos los dias su capacidad de liderazgo con su equipo de trabajo reflejando su compromiso con sus tareas laborales. Para mi es un referente no solo por su desempeño laboral sino tambien como persona, por esa razon recomiendo que tengan a esta persona para futuras busquedas y proyectos."