Quality Assurance

by mystique02
Quality Assurance

The job requires listening to phone call recordings, making sure the agents follow the call flow and filling out a QA web form. https://www.odesk.com/jobs/~0180f9248a6ffc821c

image of username mystique02 Flag of Philippines Antipolo City , Philippines

About Me

I've been in the Customer Service industry for over 8 years and worked for 3 international companies based in the United States and Canada. I've been providing full range of customer service to assigned Employers Clients by phone, chat or mail/e-mail and full range of customer service includes handling incoming calls and outgoing calls (including sales calls, billing, retention ) and offered customer service in the highest quality - accurate, polite and competent. Hardworking, motivated and fast learner can work under minimum supervision.

$ 2 USD/hr

NEW FREELANCER!