EXPLORE


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$5 USD / Hour
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Pakistan (6:38 AM)
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Joined on June 28, 2010
$5 USD / Hour
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Vision: To assist and facilitate virtually the businesses & individuals with a limited budget in the domain of Finance, System or process automation and Customer Service & Support through my competitive & cost effective freelancing services. With a professional finance educational back ground, adequate knowledge of processes, procedures that keep a business on move smoothly and years of expertise in learning, deploying, operating & provision of customer support of the different ERP's i.e Quickbooks, Peachtree, Ease and CRM's i.e Sieble, Unison, IRIS, Sybase along with the integration of different supporting project management software and other supporting programs and applications like trello, slack, zoho, teamviewer, Skype. I claim me a best freelancer one can have. Domain i offer my services in: Virtual Accountant, Virtual Assistant, Email Support, Customer Support, Typing, composing & Data Entry. Article writing.
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Experience
Purchasing Officer/ Accountant
Apr, 2016 - Present
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10 years, 3 months
Allied Engineering Ltd.
Apr, 2016 - Present
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10 years, 3 months
Raise purchase orders in a timely manner for inventory and consumable items. MRP data review, maintenance and update. Support of the tendering process. Negotiate and liaise with vendors and outside contractors. Purchasing & Inventory Control, Accounts Payable and General Administration. MRP systems.
Apr, 2016 - Present
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10 years, 3 months
Customer Service Executive
Aug, 2014 - Apr, 2016
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1 year, 8 months
Allied Bank Ltd
Aug, 2014 - Apr, 2016
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1 year, 8 months
Handling Customer Queries and Providing Information as per Defined Standards Effective Redressal of all Customer Complaints and Providing Solutions/escalating Problems Follow Up On Escalations and Closing Them Educating Customers About Bank's other Products and Services (cross Selling) Generating Leads and Passing Them to Concerned Department Providing Feedback to the Team Leaders about Product and Process and Contribute to the Improvement Educating Customers about Channel Migration
Aug, 2014 - Apr, 2016
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1 year, 8 months
Customer Service Representative
Apr, 2013 - Jul, 2014
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1 year, 3 months
Mobilink GSM
Apr, 2013 - Jul, 2014
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1 year, 3 months
Answer customer/client requests/inquiries concerning services, products, billing, equipment, claims, and reports problem areas. Worked in multiple queues/skill sets over various customer contact channels. Improved customer retention through programs and service provided to the customer· Continually maintained working knowledge of all company products, services and promotions. Made recommendations according to customer’s needs on features, accessories, upgrades and rate plans.
Apr, 2013 - Jul, 2014
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1 year, 3 months
Education
University of the Punjab, Lahore
2008 - 2011
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3 years
MBA (Finance)

Pakistan
2008 - 2011
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3 years
Verifications
Accept rate
100%