Käyttäjän mudongooarabile profiilikuva
@mudongooarabile
Maan South Africa lippu Cape Town, South Africa
Jäsen alkaen 24. marraskuuta 2015
1 Suositukset

mudongooarabile

Online-tilassa Offline-tilassa
I am Product specialist with over 5 years experience. I specialize in driving vision and road map for businesses. I love working as an “Agile Master” - collaborating between “customer-product-company”, with cross-functional partners to deliver successful results. I am experienced in product management, requirements gathering and market research. I have worked on B2B campaigns and Saas projects worth over $1 million. I am competent in digital marketing using tools like (Medium, MailChimp, Slack, Google Analytics) and market Insights to build brands. Please contact me to discuss your project. Looking forward to work with you. Specialties: Business Process Mapping, Team-building and collaboration, Product strategy, Qualitative market research, Startups and open source, Digital marketing, Internet policy, B2B, Innovation, High-level relationships, Product and customer Insights, JIRA, Trello, Google suite & Asana
$12 USD/hr
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Portfolio

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Kokemus

Product Lead

Mar 2016 - Jan 2018 (1 year)

I worked closely in an internal Saas project consisting of a cross-functional team to ensure the delivery of a quality product by facilitating the full product life cycle from strategic planning with ideation to tactical execution with UX and Dev teams. Conducted change impact analysis to assess the potential implications of changes. Defining product vision and road map, which identified the most effective route to deliver product.

Technical Support Engineer

Apr 2015 - Apr 2016 (1 year)

Collaborated and support technical work with day to day requests, diagnose and resolve client’s problems together. Helped customers with configuring VPN and Proxy products and services through email, ticket system, and public forums. Configured, supported, troubleshoot, debug and administer VPN products, and writing wiki documentation for user support. Handled assigned customer tickets, tracking feedback using JIRA and analyzing issues and providing the best possible support.

Mozilla

Nov 2012 - Jun 2015 (2 years)

Implemented and drove product strategy for MEA market and maintained key partners (Orange & MTN), achieved 95% successful launch rate of FirefoxOS smartphones in 28 countries globally. Managed Mozilla developer community with over 1K membership, organizing tech conferences, over 50+ community meetups, working with developers to publish their apps on marketplace [login to view URL]

Koulutus

BSc (Hons) Computing

2014 - 2016 (2 years)

DNIIT (Hons) Network Engineering

2011 - 2014 (3 years)

Pätevyydet

ICANN Fellowship (2014)

Internet Corporation for Assigned Names and Numbers

ICANN alumni at ICANN50 in London and a returning fellow & coach for ICANN59 in Johannesburg for new Regional Newcomer Fellowship Pilot Program (Policy Forum), in partnership with the Global Stakeholder Team from Africa.

Internet Governance Scholar (2014)

Association for Progressive Communications (APC)

Program Modules 1: History and overview of IG 2: Policy, development and human rights 3: Regulation and management: standards, protocols, gTLDs, ccTLDs, Internet intermediaries 4: Multi-stakeholder approaches to IG: roles and processes, challenges and opportunities

Cyber Security & Internet Governance Fellowship (2017)

Observer Research Foundation

CyFy Fellow for the 2nd and the 3rd edition of "The India Confrence on Cyber Security and Internet Governance". This is a pre-eminent platform for discussions around strategic dimensions of cyberspace and Internet Governance. Besides engaging on crucial global questions around managing cyberspace regimes, I am invloved in dialogues on issues affecting emerging economies (Africa) such as affordable access, technology-driven public services, and digital identity initiatives.

Julkaisut

Increasing Momentum Around Tech: Connecting The Dots Between Innovation and Digital Inclusion

Cities all over the world are investing in infrastructure like fiber-optic networks, a range of sensors, and interactive touch-screens and in practices like open data collection in a race to become “smart and connected.” Cities are rushing to get “smart” in order to create new economic opportunities, to take advantage of potential systems efficiencies, and to not be left behind the technological curve.

Todistukset

  • US English Level 1
    90%

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