Käyttäjän mricca92 profiilikuva
@mricca92
Jäsen alkaen 10. helmikuuta 2016
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mricca92

Online-tilassa Offline-tilassa
I am energetic worker with strong time management skills who thrives in a fast-paced, dynamic environment. Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of my client. My previous employment involved uncovering and qualifying prospects and sales opportunities in targeted markets using external resources and executing calling campaigns targeting direct end-user prospective accounts. I worked in the BPO industry for over 6 years. I answered an average of 70 calls per day promptly and in an appropriate manner addressing customer inquiries, solving problems and providing new product information . I was also a sales account executive. I contacted 60-80 of new and existing customers per day to discuss new products and services
$5 USD/hr
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Kokemus

Telemarketing Executive

Sep 2017 - Oct 2017 (1 month)

✦Uncovered and qualified prospects and sales opportunities in targeted markets using external resources. ✦Executed calling campaigns targeting direct end-user prospective accounts.

Sales Representative

Jan 2017 - May 2017 (4 months)

✦ Answered an average of 70 calls per day by addressing customer inquiries, solving problems and providing new product information.

Sales Executive

Jun 2016 - Nov 2016 (5 months)

✦ Contacted 60-80 of new and existing customers per day to discuss new products and services. ✦ Emphasized product features based on analysis of customers' needs.

Sales Representative

Feb 2015 - May 2016 (1 year)

✦ Answered customer telephone calls promptly and in an appropriate manner. ✦ Emphasized product features based on analysis of customers' needs.

Customer Service Representative

Apr 2014 - Dec 2014 (8 months)

✦ Identified chronic customer issues by creating and maintaining customer complaint log

Customer Service Representative

Jul 2013 - Feb 2014 (7 months)

✦ Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Customer Service Representative

Aug 2012 - Jul 2013 (11 months)

✦ Acted professionally and patiently when addressing negative customer feedback.

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