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Amede A.

@Moyeba

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IT AND LANGUAGE SPECIALIST

$5 USD / Hour

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France (3:31 AM)

Joined on May 30, 2010

$5 USD / Hour

I am a skilled person, flexible and work focused. I am perfectly born French but I have a good command in English. Currently, I am a Business Intelligence Consultant, but I have a background in Customer Care Services, Help-desk, Translation, Writing... I would like to grow up with you in terms of benefit and opportunities.

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Experience

Business Intelligence Consultant

Dec, 2012 - Mar, 2013

3 months

Exel Group, Paris

Dec, 2012 - Mar, 2013

3 months

- Designed and developed BI solutions and integration with databases and data warehouses for customers. - Developed and offered integrated, end-to-end IT solutions in targeted industry segments that support the client's strategic, operational and financial goals

Dec, 2012 - Mar, 2013

3 months

Multilingual HR Specialist / AMTP Support Desk Specialist

Apr, 2011 - Oct, 2012

1 year, 6 months

LOGICA-CGI

Apr, 2011 - Oct, 2012

1 year, 6 months

- Handling all HR processes, from Recruitment to Termination through Shared Services. - Legal, Technical documents and employee handbook Translation. - Offering HR outsourcing Services to the company clients. 2nd Assignment: - Providing a single point of contact to all AM staff for any questions and/or issues that will be raised related to the new way of working in the new Application Management Target Operating Model (TOM): AIM, AEM, Request fulfillment, Known error messages and problem Managem

Apr, 2011 - Oct, 2012

1 year, 6 months

Technician Helpdesk Support

Jul, 2010 - Apr, 2011

9 months

PCCW Teleservices

Jul, 2010 - Apr, 2011

9 months

- Providing high quality Customer Care to clients. - Attending to their concerns and addressing them properly and accordingly to reach a good CSAT and comply with the SLA. - Troubleshooting Mobile phone devices

Jul, 2010 - Apr, 2011

9 months

Education

Essec Business School Paris

2012 - 2013

1 year

Master

Flag of

France

2012 - 2013

1 year

Qualifications

ITIL V3

2012

LOGICA - CGI

ITIL Certification Foundation 3.

2012

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