Jonas D.

OBJECTIVE To bring educational training and professional experience to a challenging Position in the information technology industry. EDUCATION NJIT - New Jersey Institute of Technology, GIBBS COLLEGE, Montclair, NJ B.A. in Applied Science, Computer Network Administration 03/02 - 06/04 SKILLS Upgrades, Troubleshooting and Repairs, Installation of all Hardware and Software (NIC cards, sound cards, video cards, printers) Software and Microsoft Office 97, 2000, XP (Word Excel, Access, and Power Point) Hardware Configuring and troubleshooting, Laser and Inkjet printers, Scanners, Modems, Memory, SIMMS, and DIMMS, Hard Drives, Floppy Drives, and CD-ROMs. Operating Systems Windows 95/98, CE, ME, 2000, XP, Vista, Windows NT Workstation Server, MS-DOS 3.1, Novell 3.13/4.11, LAN, WAN, IPX, LPX, LANGUAGE Fluent in French and Creole CERTIFICATE Substitute Teacher EXPERIENCE CLIENT NAME, UMDNJ, UNIVERSITY OF MEDICINE AND DENTISTRY OF NEW JERSEY HOSPITAL, Newark, NJ Title o Help Desk, Restore, Backup, Ghost, Image o Install Siebel, Lotus Notes, Outlook mail 11/17/04 o Hardware modem, IST dial-up o ATAPI, SAP (Help customers over the phone with attachment packet interface) o Install Fortres security in a wide network, assign users right and internet Configuration, Pharos setup printers o Install Microsoft ActiveSync, Meditrek software, InfoPoems/InfoRetriever, o Epocrates, Dynamed, Emedicine, FirstConsult, CLIENT NAME, JKHA, Livingston, NJ Title o Setup teachers's email 09/02-04/03 o Setup Microsoft Internet Explorer o BSOD ( blue screen error in windows 2000 o Setup IP address IPX. CLIENT NAME, C3I, Morristown, NJ Title o Help Desk, Restore, Backup, Ghost, Image o Install Siebel, Lotus Notes, Outlook mail 03/02-07/03 o Hardware C3I's modem, AT&T dial-up o ATAPI, SAP (Help customers over the phone with attachment packet interface) CLIENT NAME, STAPLES, E. Hanover, NJ Title o Supervisor, Electronics department o Troubleshooting all areas of Electronics devices (phones, PC's TV's) o Responsible for all Electronics Inventory 1/98-10/01 o Find/Search for computer components o Activate/Set-up all phones via internet CLIENT NAME, NISHUANE SCHOOL INTERNSHIP, Montclair, NJ Title o Created User Accounts and set Passwords o Setup E-mail Accounts o Installed Local and Network printers o Installed NIC Cards 1/02-3/02 o Provided Technical Support o Troubleshooting of all Systems and Equipment o Installation of Hardware- Memory Chips, Floppy Drives, etc o Installation of Software- MS Office 97 (Word, Excel, Access, o Power Point, Outlook) Windows CE, 2000. XP etc o Wiring- UTP cable, Patch cables to Hub o Locked up and Secured Computer Equipment CLIENT NAME, OFFICE MAX, E. Hanover, NJ Title o Supervisor, Electronics department o Troubleshooting all areas of Electronics devices (phones, PC's TV's) o Responsible for all Electronics Inventory 08/00-11/01 o Find/Search for computer components o Activate/Set-up all phones via internet