1- Active Directory (windows server 2003) administration 2- Application server (windows server 2003) administration 3- Microsoft ISA Firewall 4- Network Traffic Analysis 5- Researching in Network solutions & Information Technology field 6- Managing and monitoring of backups in multiple locations 7- Configure and implement Group Policy Management Console (GPMC), DHCP, WINS, and DNS 8- Set up WAN environments with multiple switches 9- Perform the tasks of analyzing, evaluating and testing software and hardware problems 10- Perform the tasks of installation, planning and securing network programs 11- Handle responsibilities of developing and maintaining systems configuration 12- Provided customer service to over 1,000 users 13- Created and managed user and e-mail accounts 14- Installed, configured, and troubleshoot Windows Server 2003 and managed IP Addressing; configured TCP/IP addressing 15- Performed authoritative and non-authoritative restore operations. 16- Managed local, roaming, and mandatory profiles, planed strategy for placing Global Catalogue (GC) and evaluated the need to enable Universal Group Caching. 17- Installed and configured Exchange server for small office network. 18- Installed and configured ADSL connection and firewall to give Internet access to small office network 19- Installing, configuring and managing Firewalls and VPN devices, IP Sec and SSL 20- Diagnosing and rectifying the Network problems 21- Solving the problems of computers, Routers, ADSL Modems, switches, networks, operating systems, laptops, Printers and Scanners with customers on the telephone.