Profile image of mehtasilky
@mehtasilky
Valtion India lippu New Delhi, India
Jäsen ajankohdasta August, 2009 lähtien
0 suositusta

Silky

Online-tilassa Offline-tilassa
Presently looking for a Work from Home opportunity (Due to some family constraints) where I can utilize my education, knowledge, skills and experience. 11+ years of rich experience in multiple domains.
dollaria5 dollaria / tunti
0 arvostelua
0.0
  • N/ASuoritetut työtehtävät
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Portfolio

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Kokemus

Recruitment Manager

Jul 2013

• Candidate sourcing by extensively using the Internet (Resume and Job Posting sites/search engines) • Interviewing and liaising with candidates to identify their communication skills, technical skills, interest level, leadership qualities, personal strengths and requirements. • Handling end to end recruitment for all levels (Executive, Sr. Executive, TL, AM and Manager)

Sales Co-ordinator

Feb 2010 - Jun 2013 (3 years)

To organize meetings and make necessary arrangements connected with such meetings. Handling overall office administrative functions for the M.D Assisting the Director and Manager with various office related works and capable of controlling the department independently assisting the M.D in day to day management for decision making. Screening telephone calls and responding to queries and Liasioning with various department heads. Handling prestigious clients Preparing Letters, Mails & Documents

CCE

Feb 2008 - Jan 2010 (1 year)

Koenig is world's #1 in offshore IT training and certification. They are certified partners of Microsoft, Cisco, Oracle, Red Hat and many more. ■ Corresponding with International as well as Domestic clients via mails and phone. ■ Arranging clients’ IT training ■ Coordinating with other departments of the company ■ Acting as a Business Development Executive ■ Meeting deadlines of Sales Targets ■ Working closely with Centre Head in achieving Targets

Customer Care Executive

Jan 2001 - Jan 2005 (4 years)

■ Handling EPABX, receiving calls and transfer them to the appropriate persons of different departments. ■ Receiving customer’s queries and complaints on phone generate records on computer and then distribute area wise amongst the different engineers according to their specialization. ■ Managing team of 15 engineers. ■ Attending customers personally who visit the office and guide them accordingly. ■ Preparing Engineers Daily Report on the basis of feedback given by them ■ Telecalling for customer satisfaction and AMC generations. ■ Entries of Stock and Preparing Indents for the material required. ■ Checking mail, database management and report generation. ■ Courier receiving and dispatch. ■ Maintaining general administration and housekeeping activities. ■ Looking after various departments of the concern as and when required.

Koulutus

B.Com

1995 - 1998 (3 years)

MBA - HR

2013 - 2015 (2 years)

Todistukset

Diplioma in Computer Applications (1999)

Aptech Computer Education

Basic Knowledge of Computers, MS Office including MS Word, MS Excel, MS Powerpoint, MS Access, Visual Basic, Internet, etc.

Varmennukset

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