Kamran

Worked as CSR making outbound calls & receiving inbound calls to UK & USA to businesses & home customers. Worked as BDO in UK market communicating with businesses & collecting data for UK clients. Develop product knowledge and identified which products meets client needs and preference. Worked on Data Scrubbing for UK National Telephone Directory. Also working on Application Maintenance providing development support for bug fixing and for incremental enhancements in existing applications. Testing with new QA tools providing life cycle testing of web based applications and client server products. Automate test runs wherever possible. Use off-the-shelf tools to reduce testing cycle time.