Maria Jessa S.

Throughout my six years of working as a customer service representative, I learned a lot about dealing with different type of person over the phone, taking calls for different campaigns, worked on a lot of tools and emails and sending reports to managers and clients. I am so grateful because working in this type of industry opens a lot of avenues for me to improve not just with all the skills and knowledge provided but also to improve as a person. I have undergone different training and sales workshop that gives me an in-depth understanding that we not only focus on our company's product but also making sure that we always provide great customer experience. I handled different tasks such as payrolls, excel files, transcription, web search and reports that improve my multi-tasking ability.