Käyttäjän mariadumas0789 profiilikuva
@mariadumas0789
Maan Philippines lippu Dasmariñas City, Philippines
Jäsen alkaen 22. helmikuuta 2018
0 Suositukset

mariadumas0789

Online-tilassa Offline-tilassa
I started as a Debt Collection Analyst. Through out the years of working with different cases and situations. I gained a lot of technical skills and personal skills as well. I developed my Interpersonal Communication Skills and Emotional Intelligence which is very necessary in this kind of field. I was able to enhance my negotiation skills and ability to react professionally to some irate or abusive individuals, as well as different strategic approach to the customers. Most of my experiences were more on telephone handling like telemarketing, cold calling, lead generation and appointment setting. While working on these projects I'm also doing administrative tasks such as data entry, call listening, email handling, updating crm and other admin tasks which I want to focus as of now but I'm not limiting myself with these tasks. I am very much open to work on new tasks that will help me acquire new skills to add up in my knowledge bank.
$10 USD/hr
0 arvostelua
0.0
  • N/ASuoritetut työtehtävät
  • N/ABudjetin mukaisesti
  • N/AAjallaan
  • N/AUudelleenpalkkaamisaste

Portfolio

Viimeaikaiset arvostelut

Ei arvosteluja.

Kokemus

Virtual Assistant

Jan 2019 - Feb 2019 (1 month)

Research and target prospects using a variety of sales tools. • Cold call in order to obtain key information from targeted prospects to meet the Qualified lead criteria. • On a daily basis, track prospects - identify decision makers, timelines • Identifying the client's needs and scheduling appointments. • Placing outbound phone calls to potential leads. • Ensuring all clients concerns are addressed prior to appointment date. • Mailing marketing letters to provided leads.

Transcriber

Jun 2018

• Listen to recordings and type the spoken content verbatim into a written transcript • Create written records of audio recordings • Enters data into computer spreadsheets or databases

Virtual Assistant

Jun 2018 - Dec 2018 (6 months)

• Assured readiness for the prospective properties • Research and target prospects using a variety of sales tools. • Cold call in order to obtain key information from targeted prospects to meet the qualified lead criteria. • Identifying the client's needs and scheduling appointments. • Placing outbound phone calls to potential leads. • Ensuring all clients concerns are addressed prior to appointment date. • Contacting clients prior to appointment date to confirm appointment.

Virtual Assistant

Aug 2017 - Jun 2018 (10 months)

• Research and target prospects using a variety of sales tools. • Cold call in order to obtain key information from targeted prospects to meet the qualified lead criteria. • On a daily basis, track prospects and enter data accurately and consistently into the company's CRM. • Participates in design of call monitoring formats and quality standards. • Performs call monitoring and provides trend data to site management team.

Debt Collection Analyst

Dec 2016 - Jun 2017 (6 months)

• Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. • Maintains up-to-date customer contact information in the collections systems. • Escalates and assists other team members with calls as needed. • May be required to initiate external contact with customers and may perform advanced loss prevention activities or administrative work.

Debt Collection Analyst

Sep 2014 - Dec 2016 (2 years)

• Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. • Maintains up-to-date customer contact information in the collections systems. • Escalates and assists other team members with calls as needed. • May be required to initiate external contact with customers and may perform advanced loss prevention activities or administrative work.

Koulutus

Bachelor Of Science in Tourism Management

2013 - 2015 (2 years)

Varmennukset

  • Facebook yhdistetty
  • Suositeltu freelancer
  • Maksutapa varmennettu
  • Puhelin varmennettu
  • Henkilöllisyys varmennettu
  • Sähköposti varmennettu

Selaa samanlaisia freelancereita