Käyttäjän loboshirley profiilikuva
Maan India lippu Cochin, India
Jäsen alkaen 7. maaliskuuta 2019
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Online-tilassa Offline-tilassa
I am enthusiastic, reliable, fast learner, accurate, detail oriented, systematic, meticulous and hardworking, has over 30 years’ experience in Hospitality Industry (Taj Group of Hotels) provided high-quality service to Taj Reservation Network (Toll-Free). Retired after 2 years of the extension. Highly skilled in communicating with Guests over phone and email. Have experience with Live Chat Support and AnyDesk and eager to learn any new tools to get the job completed to the satisfaction of the Employer. Have configured Hotel Software - Hoteologix & Ezee Technologies. Listed Hotels in Online portals and handled all reviews. Always made sure all deadlines are met. Will not make false promises. I am a good team player but can steer the ship alone if required. As staff atreesion was high in Taj, have worked alone for many months together. Looking forward to working with you in providing excellent Customer Service of Five Star standard and anything else you may require help.
$15 USD/hr
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Reservation Manager

Sep 1983 - Nov 2014 (31 years)

Was working with Taj for over 30 years in different portfolios, Taj Reservation Network, Hotel Reservations & Revenue. Worked as Secretaries to Sales Heads helping them in preparing Sales letters, Reports, PPT for Annual and Monthly Sales Reports. After 2 years of extension retired from Taj. After retirement worked as Resident Manager for a Hotel. On Holidays and weekends was working from home using Anydesk. Very good with MS Office, Excel, Email, Communication, Data Entry, Customer care.


B Sc

1972 - 1975 (3 years)


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