Charmaine X.

FREELANCE Work Experience: Here is a short list of things I can help you with: * Audio Transcription/ Voicemail transcription * Medical transcription * Project Management * Data Entry * Encoding (50wpm) * Research (using the Internet) * Forum posting * Blog Commenting * Online Marketing * Ad Posting * Office related tasks * Social Network (Facebook and MySpace) Marketing * Article Writing/Re-writing * Website Management * Emailing The above is meant to just give you an idea of things that I have worked on in the past for clients. Please contact me for information about any of the above or to ask me if I could help you with something not listed above. WORK EXPERIENCE: 1. STREAM GLOBAL SERVICES (Formerly ETELECARE) - Level 2 – Technical Customer Service Representative for QuickBooks 2008-2010 all editions 2. CONVERGYS CORPORATION PHILIPPINES - Position: Team Leader/Manager - Technical Account (Time Warner Cable- Road Runner) 3. Convergys Corporation Philippines Services - Customer Service Representative - Microsoft North America Customer Service. Certifications Earned: * North American Microsoft Customer Service Certificate-April 20, 2007 * North America’s Technical Router - JULY, 2007 * North America’s Critical Situation and TTY training Certificate- August 2007 * Certified Quickbooks Users-November 6, 2009 * Philippines Civil Service Exam Passer - April 25, 2010 ([login to view URL]) Portfolio (sample): 1. Articles in [login to view URL] sample links: [login to view URL] [login to view URL] 2. blog posting and blog management in [login to view URL] 3. Transcription services sample : [login to view URL]- [login to view URL] 4. WEB DESIGN: [login to view URL] 5. WEBSITE MANAGEMENT: [login to view URL]