EXPLORE

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$5 USD / Hour
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Trinidad And Tobago (9:37 PM)
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Joined on June 25, 2010
$5 USD / Hour
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Greetings and a pleasant day to you! By choosing me you will gain a proficient, innovative, dedicated and honest team member. I hold high standards and as you will see from my resume, I am quite experienced in the Customer Service field but also, I hold experience as an Online Freelance Writer (Great Content, Freelancer.com and W.V. Writing Services), Admin Assistant, IT Help Desk Agent, Legal Secretary and I also served as a Sailor in the U.S. Navy – honorably discharged. I am disciplined so adhering to deadlines is second nature to me. Attention to detail is paramount so I will deliver exactly what you need to reach your company’s goals. My typing speed is between 60-65wpm. My Sincere Thanks, Leisl J. Smith
Verifications
Leisl Smith's Resume
Here are 2 samples of my written work
Leisl Smith's Resume
Here are 2 samples of my written work
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Experience
Communications/Liaison Officer for the HR Department
Aug, 2014 - Feb, 2015
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6 months
Telecom Security Services Limited, Woodbrook, Trinidad
Aug, 2014 - Feb, 2015
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6 months
Made Site visits to meet with Officers and Clients: If the Officers had any concerns with their location Supervisor, if they needed location supplies or anything pertaining to their work, I was responsible for making it happen. Also, if the Client had any concerns about the service Telecom provided, I would record those concerns then present/address them with the necessary departments within Telecom Security Services Limited. ******please see full job description in my portfolio******
Aug, 2014 - Feb, 2015
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6 months
Online Freelance Writer
Dec, 2011 - Jun, 2012
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6 months
Great Content UK, Freelancer.com and W. V. Writing Services
Dec, 2011 - Jun, 2012
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6 months
Wrote articles and short stories online for the three companies listed above
Dec, 2011 - Jun, 2012
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6 months
Information Technology Helpdesk Technician
Feb, 2005 - Oct, 2006
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1 year, 8 months
LPL Financial Service
Feb, 2005 - Oct, 2006
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1 year, 8 months
Worked with this company for 1yr 8mths. Troubleshot IT related calls for over 900 users Resolved computer concerns by remote access Kept a comprehensive record of incoming calls to the helpdesk through Vantive Ticketing Software©. Upon resolution, tickets were marked closed and resolved Created and maintained user accounts within the following applications: Netware, Novell ConsoleOne, Active Directory, ASAT©, LPL@work© ***Please see full copy of resume in my portfolio***
Feb, 2005 - Oct, 2006
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1 year, 8 months
Education
University of Phoenix
2003 - 2006
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3 years
Information Systems Studies (6/2003-6/2006)

United States
2003 - 2006
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3 years
Massage Technician (9/2004-12/2004)
2004 - 2004

United States
2004 - 2004
Southwestern College - Computer Inforddmation System Studies (1/2002-8/2002)
2002 - 2002

United States
2002 - 2002
Qualifications
Intermediate AS400 Operator
2003
Barona Valley Ranch Resort and Casino
Certificate of Completion is hereby granted to: Leisl Smith to certify that they have completed to satisfaction Intermediate AS400. Granted: July 9, 2003.
2003
AS400 Server Operations Certificate
2002
Barona Valley Ranch Resort and Casino
Completed all prescribed requirements of AS/400 Operations and in recognition thereof is awarded this cretificate on November 20, 2002
2002
Networking Technology Diploma
2001
United Education Institute
Networking Technology
2001
Publications
n/a
n/a
n/a
Certifications
Freelancer Orientation