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Leisl S.

@leislsmith

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Professional Freelancer, ready to work with You!

$5 USD / Hour

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Trinidad And Tobago (9:37 PM)

Joined on June 25, 2010

$5 USD / Hour

Greetings and a pleasant day to you! By choosing me you will gain a proficient, innovative, dedicated and honest team member. I hold high standards and as you will see from my resume, I am quite experienced in the Customer Service field but also, I hold experience as an Online Freelance Writer (Great Content, Freelancer.com and W.V. Writing Services), Admin Assistant, IT Help Desk Agent, Legal Secretary and I also served as a Sailor in the U.S. Navy – honorably discharged. I am disciplined so adhering to deadlines is second nature to me. Attention to detail is paramount so I will deliver exactly what you need to reach your company’s goals. My typing speed is between 60-65wpm. My Sincere Thanks, Leisl J. Smith

Verifications

Portfolio

Portfolio

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Experience

Communications/Liaison Officer for the HR Department

Aug, 2014 - Feb, 2015

6 months

Telecom Security Services Limited, Woodbrook, Trinidad

Aug, 2014 - Feb, 2015

6 months

Made Site visits to meet with Officers and Clients: If the Officers had any concerns with their location Supervisor, if they needed location supplies or anything pertaining to their work, I was responsible for making it happen. Also, if the Client had any concerns about the service Telecom provided, I would record those concerns then present/address them with the necessary departments within Telecom Security Services Limited. ******please see full job description in my portfolio******

Aug, 2014 - Feb, 2015

6 months

Online Freelance Writer

Dec, 2011 - Jun, 2012

6 months

Great Content UK, Freelancer.com and W. V. Writing Services

Dec, 2011 - Jun, 2012

6 months

Wrote articles and short stories online for the three companies listed above

Dec, 2011 - Jun, 2012

6 months

Information Technology Helpdesk Technician

Feb, 2005 - Oct, 2006

1 year, 8 months

LPL Financial Service

Feb, 2005 - Oct, 2006

1 year, 8 months

Worked with this company for 1yr 8mths. Troubleshot IT related calls for over 900 users Resolved computer concerns by remote access Kept a comprehensive record of incoming calls to the helpdesk through Vantive Ticketing Software©. Upon resolution, tickets were marked closed and resolved Created and maintained user accounts within the following applications: Netware, Novell ConsoleOne, Active Directory, ASAT©, LPL@work© ***Please see full copy of resume in my portfolio***

Feb, 2005 - Oct, 2006

1 year, 8 months

Education

University of Phoenix

2003 - 2006

3 years

Information Systems Studies (6/2003-6/2006)

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United States

2003 - 2006

3 years

Massage Technician (9/2004-12/2004)

2004 - 2004

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United States

2004 - 2004

Southwestern College - Computer Inforddmation System Studies (1/2002-8/2002)

2002 - 2002

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United States

2002 - 2002

Qualifications

Intermediate AS400 Operator

2003

Barona Valley Ranch Resort and Casino

Certificate of Completion is hereby granted to: Leisl Smith to certify that they have completed to satisfaction Intermediate AS400. Granted: July 9, 2003.

2003

AS400 Server Operations Certificate

2002

Barona Valley Ranch Resort and Casino

Completed all prescribed requirements of AS/400 Operations and in recognition thereof is awarded this cretificate on November 20, 2002

2002

Networking Technology Diploma

2001

United Education Institute

Networking Technology

2001

Publications

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Certifications

Freelancer Orientation

Freelancer Orientation

Registered Users

Total Jobs Posted

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