Karla Grace M.

I have a strong & diverse background in e-Commerce, customer service, social media management, project management, writing, training, and admin & leadership. I'm also adept at handling the various tasks of a VA. Concerning coordinating, researching, data gathering, and organizing I can do all that. Plus, I have a C2 English Level of Proficiency. Hi, I'm Karla. How are you? I hope your day is off to an awesome start! I’m grateful for having come across this opportunity today. I’m very interested in applying for the position and in being a new addition to your growing team. I know I have the skills, experience, and positive mindset needed for this role. I have a strong background in e-Commerce, customer service, social media management, project management, writing, training, and admin & leadership. I'm also adept at handling the various tasks of a VA. Concerning coordinating, researching, data gathering, and organizing I can do all that. Plus, I have a C2 English Level of Proficiency. For reference, here are the different tools and platforms that I have a working knowledge of. For communication, file, and project management: - Asana - Slack - Zoom - ClickUp - Loom - Trello - Dropbox - Monday - Plutio - Archivizer - Gorgias - LiveChat - Zopim - Zendesk - SendSonar - Front - Intercom - MightyCall - Ring Central - DialPad - Discord - Calendly For CRM: - ZOHO - PeopleSoft (Oracle) For process documentation: - [login to view URL] - Lucidchart - Tettra - Notion For office apps: - Word, Excel, PowerPoint - Pages, Numbers, Keynote - Google Suite For Finance: - Stripe - PayPal For Time-tracking: - Hubstaff - Toggle For e-Commerce: - Shopify - Amazon Seller Central - [login to view URL] - Klaviyo - JustUno - ShipStation - Magento - Woocommerce - Printify - eBay For Social Media (Page & Ad Posts): - Facebook - Facebook Business Suite - Instagram - Pinterest - Twitter - Linkedin - WordPress For Graphics/Image Editing: - Photoshop - Canva I am very detail-oriented and with anything else that I'm not particularly knowledgeable about, you can be certain that I'll exhaust all means and tools to learn more as I'm always looking for ways to continuously improve & grow. I'm a quick study & I require very minimal supervision to get things done and done right.