kennethramsey

Objective I have a passion for making computer technology work reliably. This wide interest has resulted in a diversified career with successful roles as a Desktop Engineer, IT Manager, Network Support and Systems Administrator. I have also supported primarily Windows OS's but my business runs on the Debian/Ubuntu OS. Experience April 2009 to present IT Consultant, South Texas Computer Consulting, San Antonio, TX o Senior IT consultant providing complete computer services and managed services. o Team lead for Wamu to Chase conversation. o Team lead for Acosta computer deployment. o Installation of teller workstations in Wamu Chase banks. July 2007 to January 2009 IT Consultant, Effective Resources, San Antonio, TX o Provide support for 100+ users from various companies. Support includes both workstations and servers. o Setup up Server 2008 to use Terminal Services for 20 remote users across Central Texas. This included remote support for all desktop users and support for printing using numerous different printers from the remote users. o Setup Server 2008 for use as a file server, to maintain QuickBooks company files. o Setup domain and maintained domain using Small Business Server 2003 for 30 users over two companies. o Monitored both on site and off site server error logs and backups. o Performed weekly verification of backups. o Provide onsite evaluations of existing computers and networks for the purpose of upgrading or replacing those. o Provide bids for new desktops, server or networking devices. o Provide desktops and servers configured to client specifications. o Large amount of experience in installing and configuring Sage Master Builder, all QuickBooks software packages, Peachtree Accounting, Lacerte and EasyACT September 2000 to July 2007 Technical Services, Caremark, Richardson, TX o Provide support for 280 users and computers. o Run daily reports on network connectivity and server functionality. o Perform computer inventory control and management. o Installation and configuration of the network settings for computers, installation and configuration of various software packages via Marimba, installing software OS images on computers, trouble shooting software issues. Computer Skills Windows Server 2008, Windows Vista, Windows Server and Small Business Server 2003 and Windows XP, Windows 2000 Server and Professional, Windows NT4.0 Server and Workstation, Debian Linux, VMWare, VNC, Marimba, AT&T VPN Client, Citrix Nfuse Client, SonicWall VPN, GotoMeeting, GotoAssist, Office 2003 & 2007, Lotus Notes Education Associate of Science in Medical Laboratory Technology, Midwestern State University, August 1984 CompTIA A+ Certification, March 2007 MCSE, March 2000