EXPLORE


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$5 USD / Hour
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Pakistan (6:12 AM)
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Joined on March 3, 2010
$5 USD / Hour
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I am a dedicated and versatile professional with 26 years of experience in IT, banking operations, customer service, and content development. My strength lies in delivering neat, accurate, and timely work (within TAT) while maintaining high standards of professionalism. I specialize in: • Copywriting, content writing & translation • Data entry, research & document processing • Technical troubleshooting & IT support • Marketing support, branding & online tasks • Microsoft Office, Excel & business reports • Banking operations, reconciliation & customer handling I am committed to providing reliable, detail-oriented, and fast turnaround services. If you’re looking for someone trustworthy who can deliver clean, polished, and on-time work — I am ready to support your project professionally.
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Experience
Branch Manager (AVP-II)
Apr, 2025 - Present
•
1 year, 2 months
United Bank Limited
Apr, 2025 - Present
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1 year, 2 months
As a Branch Manager, I am responsible for driving business growth by meeting branch targets, making effective decisions, and resolving customer complaints with prompt coordination across departments. I ensure service quality compliance and maintain high customer satisfaction, while also cultivating a collaborative work environment by mentoring staff and enhancing their professional skills

Multan, Pakistan
Apr, 2025 - Present
•
1 year, 2 months
Branch Manager AVP-1
Dec, 2019 - Mar, 2025
•
5 years, 3 months
Bank Alfalah Islamic
Dec, 2019 - Mar, 2025
•
5 years, 3 months
Achieved 120% BANCA target in 2021 and 140% in 2022 Delivered the highest CA growth of PKR 180M in 2021 and PKR 200M in 2022 Successfully achieved NTB targets with 113% in 2021 and 105% in 2022 Crowned Alfa League Winner – Pan Pakistan for two consecutive years (2021 & 2022)

Multan, Pakistan
Dec, 2019 - Mar, 2025
•
5 years, 3 months
Branch Manager (OG-II)
Aug, 2019 - Dec, 2019
•
4 months
The Bank of Punjab
Aug, 2019 - Dec, 2019
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4 months
Boost up the Business of Branch Accomplishment of Branch Business Goals /Targets Take corrective Decision in internal & external Matters of Branch. Resolve related customer complaints & Quires, review feedback from internal & external customer. Coordinate with the relevant support departments to ensure regular customer satisfaction Ensure that all Service Quality standards in the branch are complied. Keep close-co-ordination with staff and develop and enhance their skills
Aug, 2019 - Dec, 2019
•
4 months
Education
PGD-IT
2007 - 2007

Pakistan
2007 - 2007
Bahauddin Zakariya University
2000 - 2001
•
1 year
Graduation

Pakistan
2000 - 2001
•
1 year
SSC (Matric)
1994 - 1995
•
1 year

Pakistan
1994 - 1995
•
1 year
Certifications
F
Foundation vWorker Member
Verifications