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Operations SupervisorAug 2012 - May 2018 (5 years)
Oversees the whole operations of the restaurant. Sets-up a new franchised store. Audits and cascades operational procedures, marketing schemes and other important matters through store visits and by conducting branch meetings. Conducts training & seminars for rank & file personnel, managers and franchise owners. Researches & develops operating system. Creates & develops operational report templates like inventory forms, requisition forms, monitoring forms & operating checklists
Sales AssociateFeb 2009 - Aug 2012 (3 years)
Product merchandiser particularly grocery items. Conduct daily inventory of stocks through stock position reports & inventory sheets. Assists, interact & provide answers to questions and needs of customers. Regularly prepares monthly comparative sales report per product category/division & overall.
Project Supervisor/CoordinatorFeb 2008 - Feb 2009 (1 year)
Conducts regular outlet visits to audit & cascade operational procedures, marketing schemes and other important matters. Participates on product development training/seminars conducted by the client to later cascade to assigned supervised project stations for implementation. Prepares comprehensive monthly sales report & stock inventory movement for client. Attend to personnel work needs & acts as their time keeper.
Delivery RepresentativeSep 2007 - Jan 2008 (4 months)
Conducts quality & inventory check during withdrawal of stocks from poultry processing plant. Delivers stocks to corresponding outlets & issues delivery receipts. Prepares daily delivery summary report.
Branch Operations SupervisorAug 2006 - Jul 2007 (11 months)
Takes responsibility for the performance of the store operations. Prepares reports at the end of the shift, including staff control, stock inventory and sales. Maintains high standards of quality control, hygiene, health and safety. Check stock levels, order supplies and prepare cash drawers and petty cash. Responds to customer queries and complaints.
Sales RepresentativeFeb 2006 - Jun 2006 (4 months)
Selling of company product & services to customer and meeting target quotas. Conducts sales call which involves client visits in the field with new & existing clients. Obtains & submit product orders or queries by preparing product quotation and order forms. Keeps management informed by submitting activity various reports. Conducts after sales check by calling customers through phone & sometimes accompanying service maintenance in regular field visits.
Marketing & Store Operations SupervisorDec 2003 - Jan 2006 (2 years)
Oversees the whole operations of the restaurant. Sets-up new franchised outlets. Audits and cascades operational procedures, marketing schemes and other important matters through store visits. Takes responsibility for the performance of the store operations. Prepares reports at the end of the shift, including staff control, stock inventory and sales. Maintains high standards of quality control, hygiene, health and safety. Responds to customer queries and complaints.
BS Computer Science - Undergraduate1999 - 2001 (2 years)
Commerce Major in Marketing - Undergraduate2003 - 2003 (1 month)
Preferred Freelancer Program SLA97%
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