Jana P.

I have been working since 2016 related to Account support and Technical support with industries such as computers, Telecommunication. I have deal with both local and foreign clients particularly from US and Canada. I am proud to say that I am proficient in Customer handling, Customer satisfaction, transferring calls through VOIP, providing information for general inquiry or order status, Processing order through specific websites, troubleshooting over the phone and via email, Billing Inquiry, updating and checking status. In line with this, I was awarded as a top advisor as Account Support Correspondence. I am also flexible, hardworking, can do multi tasking responsibilities and willing to work under pressure. I thought to myself that whatever task that I made, I will make sure that I can do it with all my hardworks and finish on time with no mistakes.