I have 5 years experience with admin tasks, customer service and associate processor. I've worked on back office accounts, doing research and gathering information, assisting clients with their technical issues, sending updates on their accounts especially billing. On these jobs, I learned to work independently, became responsible in all tasks, good communicator to the client to provide the service that they are looking for. It's not just a service, but the best experience and assurance that they need. Also, I became a loan processor, helping clients to approve their loans, giving my best to provide instruction if the clients are not comfortable to do a conference call to their lender. I make sure that I build a good rapport first to have easy and smooth transaction.