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EXPLORE
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$20 USD / Hour
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United Arab Emirates (5:02 PM)
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Joined on August 21, 2012
$20 USD / Hour
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Hi! I'm Irish! 12+ years of corporate experience. Straight-to-the-point individual who is here to help out clients with regards to their presentation/training projects assuring a pleasant working experience for smooth workflow that benefits both parties. If interested, please do not hesitate to contact me for further questions. Essential tools PRIMARILY used: Adobe Captivate Latest version of Microsoft Powerpoint GIMP Camtasia Studio Other tools I have knowledge & experience in: VYOND PowToon iSpring Suite All Microsoft Office applications Adobe Photoshop & Illustrator Inkscape Articulate 360 Focusky Social Media Google Slides Prezi Canva *also keynote conversion to ppt.
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Experience
Teller/Customer Service
Jan, 2013 - Present
•
13 years, 4 months
Emirates NBD
Jan, 2013 - Present
•
13 years, 4 months
• Cash withdrawals/Cash deposits • Local/intl TTs • Salary & Internal account transfers • Inward/outward clearing of chqs • Provides memos for returned chqs • Issuance/cancellation of DDs/manager's chqs • Buy/sell of foreign currencies • Promotion & cross-selling of various bank products • Respond to customer inquiries • Checking of EOD reports • Balances physical cash periodically to ensure it tallies with system • Assists & takes over delegated duties when Head Teller is not available.
Jan, 2013 - Present
•
13 years, 4 months
Data Officer
Jul, 2007 - Dec, 2012
•
5 years, 5 months
Emirates NBD Group
Jul, 2007 - Dec, 2012
•
5 years, 5 months
Duties & Responsibilities: Debit cards & pins creation for various 3rd party clients Data entry of POS Merchants thru use of Vision Plus/AS-400 Process Visa, Diners & MasterCard transaction settlements using Edit Package, Diners Bridge & NICS MasterCard Provide bank statements for various internal depts. Provides various daily & monthly MIS reports to be submitted to management Process payment batches for various clients thru use of PG Batch Client Perform modifications on credit
Jul, 2007 - Dec, 2012
•
5 years, 5 months
Customer Service
Feb, 2007 - Jun, 2007
•
4 months
The Emirates Group - SKYWARDS
Feb, 2007 - Jun, 2007
•
4 months
Duties & Responsibilities: Mainly responsible in crediting missing miles of flights taken on Emirates and other Skywards partner Airlines for registered members Independently reply to members' inquiries via mail or fax, ensuring accurate and timely responses Process requests for collateral material from customers, partners and internal departments Liaison with partners on rejected data, investigating and ensuring member's accounts are accurately updated Identify any fraudulent activity,
Feb, 2007 - Jun, 2007
•
4 months
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