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United States (8:12 PM)
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Joined on March 2, 2010
Our focus is to assist customers with SugarCRM services such as customizations, training, consulting, and support. Intelestream has extensive Sugar expertise due to the fact that our core consultants, engineers, and developers all came from Sugar. Since the majority of our team worked at Sugar and developed many of the modules you'll see in the Pro/ENT version today, we feel our expertise is unmatched. We get things done quickly, while keeping best practices in mind. This is a brief description of work we’ve done to help customers with their SugarCRM implementations: YMCA - The National YMCA Employee Benefits Plan ([login to view URL]) Utilized Sugar to manage the benefits for over 15,000 employees and hundreds of locations. Intelestream assisted with the customizations, development, and support to get the application off the ground. Intelestream continues to be a strategic partner for the YMCA. HR Block – Taxworks ([login to view URL]) Developed call center solution on the SugarCRM platform. Included integration with Great Plains accounting system, addition of dependent dropdowns, and major workflow changes to the cases module. Currently in use by over 100 call center reps handling heavy call volume. Wentworth Property Management Implementation for sales department. Customized application to meet specific client workflow needs. Prior to coming to Intelestream, Wentworth had SugarCRM sitting as shelfware for 9 months due to a failed initial implementation. After working with Intelestream for 1 month, Wentworth was up and running. Intelestream also performed on-site training for around 20 sales reps. Netbooks - ERP software company Netbooks was referred to us by SugarCRM. We are providing them with on-going consulting around the SugarCRM application. This includes customizations, process definition and design, and Web-to-lead form integration Yahoo! Developed custom solution on the SugarCRM platform that is specifically tailored for HR sourcing. I would recommend looking into intelecrm™. InteleCRM is essentially a hosted Sugar Community Edition version with enhanced features that comes fully managed and supported. Costs range from $240-$3360/yr for unlimited users: o Feature Set- The Extended Features are the enhancements that go beyond the standard Sugar CE functionality § [login to view URL] o Pricing- Based on number of records/database size and functionality used § [login to view URL] o Demo Version § [login to view URL] 1. Username: will 2. Password: will You can view a recording of our intelecrm demo, which will give you an idea of the overall functionality and feature set: [login to view URL]
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