Graciela M.

Customers are the blood stream of each business and I always strive to give excellent support. You may also see my reviews: \"Graciela is great! She is a very fast leaner , is very responsive and her English is excellent. Happy to have found her. We look forward to continuing to work with her.\" Susan, MaxWorkouts Qualifications: *Graduated in the University of the Philippines- BA Sociology *Has 5 years of Customer Service experience (email/chat/phone/administrative) I had the opportunity to work with these great clients: 1. Macroplant- iPod/ iPhone/ iPad software company - Email Support 2. MaxWorkouts - Email Support 3. Chess GrandMaster Igor Smirnov -Email Support I also worked for top BPOs industries in Manila and handled UK PayPal account as an Email Support, Verizon DSL as Technical Support Representative, and Comcast cable and Internet as Live Help Support. I offer the following services: 1. Email Support -technical/ troubleshooting support -general customer support -order processing -emailing prospects or customers in employer's behalf -Familiar with Zendesk, MailChimp, Comm100,Infusion, Express Engine, PayPal/ Ebay, Thunderbird, Mac Mail Client, Google Docs and more 2. Email Sorting -managing inbox -deleting unwanted emails/spams -creating folders -keeping important emails 2. Live Help/ Chat Support 3. Data Entry/ Social Media/ Email Marketing -transferring data from pdfs, scanned materials (business cards, written documents, etc) to excel (spreadsheets) -Facebook/Twitter/ LinkedIn/ Youtube account creation and management -Mail Chimp 4. Web Research -basic internet research -company research and gathering contact information -familiar with Microsoft Office Suite 5.Typing and word processing 6. Basic Photoshop/ Adobe/ Ebook cover creations/ Powerpoint creations FEEDBACK: Graciela is the WORLD'S BEST VIRTUAL ASSISTANT. I have been working with her for over a month now. She works very hard and always makes an attempt to achieve employer goals. I am very pleased with her services and have decided to award her one more project. She is truly remarkable as a professional. I STRONGLY recommend her services. - saistrategies