Käyttäjän giene231 profiilikuva
@giene231
Jäsen alkaen 21. huhtikuuta 2019
0 Suositukset

giene231

Online-tilassa Offline-tilassa
I’m known for being a detail-oriented, well-organized team player. I never miss deadlines, I’m a good communicator and I can juggle multiple tasks at once. In my performance reviews, my supervisor always notes that he appreciates my professionalism and enthusiasm for the job.
$3 USD/hr
0 arvostelua
0.0
  • N/ASuoritetut työtehtävät
  • N/ABudjetin mukaisesti
  • N/AAjallaan
  • N/AUudelleenpalkkaamisaste

Portfolio

Viimeaikaiset arvostelut

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Kokemus

Business Development/Digital Marketing Executive

Dec 2017

•Cold Callings to companies to offer the IT Solutions the company offers. •Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.) Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness •Collaborate with designers to improve user experience •Develop administrative staff by providing information, educational opportunities and experiential growth opportunities

Retention Advisor

Jun 2017 - Oct 2017 (4 months)

•Develop new strategies for customer retention activities. •Respond to customer queries and address service complaints in a timely manner •Work with Sales Manager in implementing sales promotion activities •Track contracts that are soon to be expired and contact customers for renewals. •Develop product presentations and demonstrations to customers. •Analyze customer feedbacks and develop new techniques to ensure customer retention.

Field Support Representative / Floor Support

Sep 2015 - Jun 2017 (1 year)

•Maintain Technical knowledge for the products Of Dish Network. •Handle large volume of technician calls efficiently. •Must modify the customers account in a timely manner • Lead the team for product support • Attending supervisor call

Customer Service Representative/Technical Support Representative / Floor Support

Apr 2014 - Sep 2015 (1 year)

• Answer incoming customer calls and provide assistance for registration, account creation, physical line signal testing, receiver box/filter set-up, plus cable box troubleshooting • Determine further action or final completion on customer cases received. •May be asked to sell additional products or services •Test, analyze and clear customer reported trouble •Make notations via computer terminal •Escalate customer trouble issues when appropriate

Koulutus

Bulacan State University

2011 - 2013 (2 years)

Varmennukset

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