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Gavin B.

@gdbbussols

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Professional and dedicated business solutions and assistance

$24 USD / Hour

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United Kingdom (2:20 PM)

Joined on August 19, 2012

$24 USD / Hour

Dedicated and technically skilled profesional offering a versatile administration and business support function.Significant experience in resolving business challenges such as procedure improvements and management information, along with administration assistance.

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Experience

Sales Office Manager

May, 2010 - Jun, 2012

2 years, 1 month

Aggregate Industries

May, 2010 - Jun, 2012

2 years, 1 month

* Oversee Internal Sales and Administration Functions of the office * Manage Internal Sales Controllers and Administrators * Conduct Appraisals and Personal Development Plans * Account Management * Process and Policy reviews and improvement * Complaint Handling * Internal Auditing * Management Information * Sales Reports

May, 2010 - Jun, 2012

2 years, 1 month

Account Manager

Jul, 2001 - Mar, 2010

8 years, 8 months

Various - Insurance Industry

Jul, 2001 - Mar, 2010

8 years, 8 months

* Handle Insurance Renewals, New Business and Mid Term Adjustments * Liaise with customers, clients and insurers * Record all information accurately onto systems * Conduct Follow Up with clients to complete processes * Complete Management Information reporting

Jul, 2001 - Mar, 2010

8 years, 8 months

Education

8x GCSEs (Maths, English, English Lit, Science (Double), Computer Studies, Art and History

1989 - 1996

7 years

1989 - 1996

7 years

Qualifications

Advanced Microsoft Office

2005

Warwick College

Advanced practice in the use of Microsoft Word, Excel and Powerpoint Also includes Intermediate proficiency of Microsoft Access

2005

Business Management Diploma

2012

ICS

Comprehensive course covering aspects of managing a Business, including: - Planning Change - Problem Solving - Decision Making Information - Managing Your Time - Marketing - Financial Environment - Communication Process - Health and Safety - Law and Practice - Understanding Customers - Leadership

2012

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