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Subject matter expert.Jun 2015 - Nov 2016 (1 year)
Worked for face book content moderator to analyze if the content posted on social media website are suitable for the user as per country policies globally.
Assistant to Project ManagerAug 2011 - Sep 2016 (5 years)
Coordinate with various departments and interview panel in recruitment process • Meeting clients for project descriptions project implementation.•Ensuring that service delivery takes place based on the Service level agreements. •Handling Weekly Ops Review meeting with client •Prepare Action plan for all Complaints •Maintain SLA doc for all the activities performed by the team, collect performance data, analyze and forward.
Phone Support Executive level 2Aug 2010 - Oct 2011 (1 year)
where worked for AT&T semi technical process to handle Broad band customer for 13 states in US.
Customer support executive / Trainer.Mar 2006 - Jul 2010 (4 years)
customer support executive Initially later got promoted as a Trainer. Worked which includes Verification of hosting provider and implementing, installing and troubleshooting Linux environment. Remotely Hosting support for Web Hosting companies and data center located in US/UK. Involved Mail Servers with troubleshooting/maintaining it. Worked with domain related issues :- Registration, Transfer,Name server changes with the registrar like ,, Nominet . etc.
B.com2010 - 2014 (4 years)
RHCE, CCNA (2010)OST Technology
Red hat certified engineer for handling and managing linux server.
Google apps (2016)UMS Tech labs
Google apps for work collaboration.
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