Käyttäjän gaus75070 profiilikuva
Maan India lippu Nashik, India
Jäsen alkaen 27. tammikuuta 2017
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Online-tilassa Offline-tilassa
8 years of experience working with web hosting industry in almost all the departments. Can handle Sales, Billing, and level 1 and 2 technical support as system administrator for linux and windows servers. • Linux and windows Administration and Server Management. Expert in cPanel ,Plesk, DirectAdmin and servers without control panels. • Server Monitoring, Maintenance, Troubleshooting and Administration. • Install / Upgrade / Update System & Security Softwares. • Protect servers and scripts from exploits. • Manage DNS, Email and Web servers. • Maintain Database servers (MySql, Postgray SQL) Backup / Restore / Troubleshoot. • Well experienced in handling L1/L2/ level tech support, Security and Installation works. • Excellent written communication skills. • Have experience working with voice, chats and email support.
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Viimeaikaiset arvostelut

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Subject matter expert.

Jun 2015 - Nov 2016 (1 year)

Worked for face book content moderator to analyze if the content posted on social media website are suitable for the user as per country policies globally.

Assistant to Project Manager

Aug 2011 - Sep 2016 (5 years)

Coordinate with various departments and interview panel in recruitment process • Meeting clients for project descriptions project implementation.•Ensuring that service delivery takes place based on the Service level agreements. •Handling Weekly Ops Review meeting with client •Prepare Action plan for all Complaints •Maintain SLA doc for all the activities performed by the team, collect performance data, analyze and forward.

Phone Support Executive level 2

Aug 2010 - Oct 2011 (1 year)

where worked for AT&T semi technical process to handle Broad band customer for 13 states in US.

Customer support executive / Trainer.

Mar 2006 - Jul 2010 (4 years)

customer support executive Initially later got promoted as a Trainer. Worked which includes Verification of hosting provider and implementing, installing and troubleshooting Linux environment. Remotely Hosting support for Web Hosting companies and data center located in US/UK. Involved Mail Servers with troubleshooting/maintaining it. Worked with domain related issues :- Registration, Transfer,Name server changes with the registrar like [login to view URL],[login to view URL], Nominet . [login to view URL] etc.



2010 - 2014 (4 years)


RHCE, CCNA (2010)

OST Technology

Red hat certified engineer for handling and managing linux server.

Google apps (2016)

UMS Tech labs

Google apps for work collaboration.


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