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$8 USD / Hour
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Pakistan (5:55 AM)
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Joined on November 19, 2009
$8 USD / Hour
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I have over 10 years of experience in Pakistan's Leading BPO companies such as TRG, IBEX Global, DGS, Abacus Consulting, Ovex Technologies, I2c inc. and I've excelled in customer service and administration being capable to provide reliable customer support services with an excellent standard of written and spoken English, customer retention focus, quick response time.
Verifications

Photoshop Expert

Photoshop Expert
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Experience
Customer Support Executive
Feb, 2014 - Present
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12 years, 5 months
IBEX Global
Feb, 2014 - Present
•
12 years, 5 months
Inbound sales US based project
Feb, 2014 - Present
•
12 years, 5 months
Operations Supervisor
Feb, 2017 - Feb, 2018
•
1 year
INFORMATION PROCESS SOLUTIONS (IPS)
Feb, 2017 - Feb, 2018
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1 year
My roll as Operations supervisors to oversee all activity of a specific department or area in a company. observe and analyze overall efficacy of the department and ensure things are moving smoothly. I used to report directly to the director of the department
Feb, 2017 - Feb, 2018
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1 year
TransData.Biz Customer Support Executive
Jan, 2016 - Feb, 2018
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2 years, 1 month
BPO
Jan, 2016 - Feb, 2018
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2 years, 1 month
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information. Customer Service Executives can be hired by ITeS companies and work for their clients, or by companies themselves.
Jan, 2016 - Feb, 2018
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2 years, 1 month
Education
University of the Punjab, Lahore
2002 - 2006
•
4 years
B.A

Pakistan
2002 - 2006
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4 years
Qualifications
Business-to-Business Sales
2019
By continuing to learn, I have expanded your perspective, sharpened my skills, and made myself even more in demand.
2019
Coaching Skills for Leaders and Managers
2020
By continuing to learn, I have expanded your perspective, sharpened my skills, and made myself even more in demand.
2020