Käyttäjän freelance30gal profiilikuva
@freelance30gal
Maan Philippines lippu Valenzuela, Philippines
Jäsen alkaen 8. helmikuuta 2019
0 Suositukset

freelance30gal

Online-tilassa Offline-tilassa
I am graduate of Business Administration major in Marketing Management. My education background specializes Marketing and Internet Research. I am very skilled in Data Entry, MS Word and Excel works. I currently work as a Customer Care Representative (UK-Based Account) providing real-time solution in terms of technical issues, finance issues and customer service. I can work and provide satisfaction to the customers with less supervision. SKILLS HIGHLIGHT - Can complete 50-80 transactions in a day (emails, chats and phone calls) - Can do multi-tasking (Live Chat session while emailing other transaction) - Providing detailed information based on service level on an Excel Format - Can work under pressure - Can do the task with limited deadline Social Media Manager - I previously owned an online shop and I am managing/promoting it through Instagram and Facebook. I know how traffic works in social media and I've learned how to manage them by doing research and self studies.
$10 USD/hr
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  • 100%Uudelleenpalkkaamisaste

Portfolio

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Kokemus

Customer Support Specialist

Mar 2017

- Inbound/Outbound Calls - Phone, Chat, Email Support - End Of Day productivity report

Customer Support | Technical Support Representative

Feb 2016 - Mar 2017 (1 year)

- Inbound/Outbound Calls - Junior Escalation Agent - Handling Irate/Supervisory Calls

Project Corporate Sales Assistant

Apr 2015 - Dec 2015 (8 months)

- Validation and approval of orders - Outbound sales and follow up calls - Data Entry - Delivering sales and number of plans

Koulutus

Bachelor's degree

2010 - 2015 (5 years)

Varmennukset

  • Facebook yhdistetty
  • Suositeltu freelancer
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