firoz029

Profile of A. K. M. FIROZ ALAM CONTACT DETAIL Overseas Banking Department, Janata Bank Limited Head Office, 110 Motijheel C/A, Dhaka, Bangladesh. [login to view URL] CAREER OBJECTIVE To build career in a challanging job where I would be able to exploit my multifarious experiences and expertise so that I can well contribute to my organization through executing assigned tasks effectively and efficiently. CAREER SUMMARY I have more than four years experiences in banking, commercial, finance, direct customer service, sales & marketing for reputed organizations like Grameenphone Ltd & Janata Bank Ltd in Bangladesh. EMPLOYMENT October 2008 – Onward Janata Bank Limited Head Office, 110 Motijheel C/A, Dhaka-1212, Bangladesh Position held: Executive Officer, Overseas Banking Department • Correspondent banking; • Analysis of performance report of bank’s UAE & Italy operation; • Report writing on performance of bank’s overseas operation & place memo before the Board of Directors; • Correspondence with foreign banks & exchanges companies; • Prepare CTR & STR report to FIU software of Bangladesh Bank; • AML/CFT compliance; June 2008 – October 2008 Grameenphone Limited Celebration Point, Gulshan-113/A, Dhaka-1212, Bangladesh Position held: Officer, Collection Network & Fund Management, Finance Division. • Postpaid bill collection reconciliation; • Bank reconciliation; • Monthly reporting and entry in ERP; • Liaison with partner banks; • Monitoring bank agreements, commission payments and transfer of funds; • Prepare JV; December 2006 – May 2008 Grameenphone Limited Celebration Point, Gulshan-113/A, Dhaka-1212, Bangladesh Position held: Customer Manager, Regional Sales, Sales Division. • To provide direct customer service; • To represent GP in the whole area; • To coordinate with channel partners in accelerating sales; • To supervise POS in BTRC compliance matters; • Event management (Grahok Katha); • To conduct survey as per requirement of concern department; • To conduct CER (Customer Experience Reader); • Regular entry in CIMS(Customer Insight Management System) for incoming customers; • To produce reports on daily and monthly basis before management; • SIM stock maintenance; • To supervise and support GP-CIC(Community Information Center); • To provide support for GP Point of Sales; May 2006 -December 2006 Spring Field Developments Limited House # 3B, Road # 90, Gulshan-2, Dhaka-1212, Bangladesh Position held: Customer Service & Sales Officer • Sales & marketing of luxurious apartments at different locations; • Answering queries of clients over the phone and face to face; • Negotiate with prospective buyers and land owners; • Idea generation in advertising of products; • Generating ideas to promote marketing; • Regular correspondence with valued customers; • Providing after sales service to the valued customers; • Telemarketing of products; • Conducting regular market survey regarding competitors price, products and promotion systems; January 2005 - April 2006 Grameenphone Limited Celebration Point, Gulshan-113/A, Dhaka-1212, Bangladesh Position held: Contractual Employee, L/C Unit, Finance Division. • L/C opening and endorsement; • Correspondence with Insurance companies for arranging Cover Notes & Policies against imported goods; • Bank Reconciliation; • Forwarding Custom Duties and C&F for payments to concerned stakeholders; • Exchange gain-loss calculation(fluctuations between L/C margin & L/C final settlement; • Forwarding and processing of employee training and travel (overseas) related activities; • Responsible for maintaining total L/C , L/C supporting & bank guarantee documents in both hard & soft(database & scanner) form; • Entry level administration of Letter of Credit Management Information System (LCMIS) (in-house built customized database). • Regular update of L/C’s in Enterprise Resource Planning(ERP) module for L/C’s; EDUCATION • 2009 Master of Business Administration (MBA) BRAC University, Dhaka. Major: Marketing CGPA: 3.10 • 2004 Master of Arts Major: Philosophy Result: Second Class Dhaka University • 2003 Bachelor of Arts with Honors Major: Philosophy Result: Second Class Dhaka University • 1998 Higher Secondary Certificate (H.S.C.) Result: First Division Noakhali Govt. College, Noakhali • 1996 Secondary School Certificate (S.S.C.) Result: First Division Noakhali Zilla School, Noakhali TRAINING • Foundation Course for Executive Officers, Janata Bank Training Institute, 2010; • Training on CTR & STR Reporting System(Customized Software of Bangladesh Bank), Janata Bank Training Institute, 2009; • Orientation Course for Newly Recruited Officers, Janata Bank Training Institute, 2008; • Advanced Communication Skills Training, Grameenphone Ltd, 2007; • Leadership Skills Development Training, Grameenphone Ltd, 2007; • Professional Skills Development Workshop, BRAC University, 2007; COMPUTER SKILLS • Application package: MS Office (MS Word, Excel, Power Point, Access); • Software: Tally, SCALA, ERP,FIU, SPSS(Elementary knowledge); LANGUAGE • Bangla : Native Speaker; • English : Good communication skills with good Speaking, Listening, Writing and Reading ability. ACHIEVEMENT • I have qualified in a popular TV Quiz competition “Medhavi” conducted by NTV, 2004; Bangladesh • I have clinched first position in an extempore speech competition arranged by Training & Competence, Grameenphone Ltd., Bangladesh PERSONAL DETAIL Fathers Name : Mohammed Tajul Islam Mother’s Name : Dil Afroz Begum Date of Birth : 31 December, 1980 Permanent Address : Vill. -North Machimpur, P.O.-Dana Mier Bazar, Upazila- Sader, Dist.-Noakhali, Bangladesh. Religion : Islam Marital Status : Married Children : None REFERENCES Md. Kamrus Sama Deputy General Manager Overseas Banking Department Janata Bank Ltd., Head Office Dhaka, Bangladesh ' [login to view URL] M. A. Rahim General Manager Foreign Exchange Investment Department Bangladesh Bank, Head Office Dhaka, Bangladesh ( [login to view URL]