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@evamalayto
Flag of Philippines Cebu City, Philippines
Member since April, 2016
0 suositusta

raya

Online-tilassa Offline-tilassa
With almost 8 years in total in the call center industry; Customer Service Professional, Quickbooks Payroll Technical Support, Order-Processing/Sales, Concierge and part of a Back Office Team of a leading consumer electronics retailer in the US. Having this great deal of experience, we can build good business relationship with different types of people with tested integrity and loyalty. Along with this, you'll have my strengths and knowledge on different skills such as call handling and data science. I can work with minimum supervision, can easily learn and continuously studying and researching to level up my skills that would be very helpful to your business.
dollaria3 dollaria / tunti
0 arvostelua
0.0
  • N/ASuoritetut työtehtävät
  • N/ABudjetin mukaisesti
  • N/AAjallaan
  • 50%Uudelleenpalkkaamisaste

Portfolio

Viimeaikaiset arvostelut

Ei arvosteluja.

Kokemus

Back Office Support

Feb 2014

Provides assistance to customers of a major electronic retail company in the US. These are after-sales concerns such as price match request, late/lost packages, missing items, damaged, concerns related to returns, etc. Assists Digital Download products concerns. Resolves different types of queues like product activation, resolving orders with invalid addresses and digital download fulfillment issues.

Customer Service Professional and Technical Support

Sep 2011 - Jan 2014 (2 years)

Provides technical support for Intuit Quickbooks Payroll System Provides billing interpretation to Intuit’s customers Does needs-based selling to Intuit’s account Answers basic inquiries about Intuit Products and Services Support manual tax computation to accountants, bookkeepers, small business owners and other type of Intuit’s customers Order-taking job for Fingerhut account

Billing Specialist and Technical Support

Feb 2006 - Apr 2010 (4 years)

Provides basic troubleshooting for Sun Broadband Wireless subscribers regarding connection problem Provides basic instructions for SBW modem/routers installation Creates reports for back-end support groups for further analysis of unsolved problem Provisions sevice order request such as gprs, voicemail, idd service ect.

Koulutus

BS Computers Engineering

2001 - 2005 (4 years)

Todistukset

  • US English Level 1
    87%

Varmennukset

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