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EXPLORE
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$5 USD / Hour
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Philippines (9:39 AM)
・
Joined on June 30, 2010
$5 USD / Hour
・
I have been in the Call center industry for over 10 years and has extensive experience in the filed of Training, Telemarketing, Customer Service and Collections . I have good communication skills and registers pretty well via audio. Would love to work as a voice talent
No reviews to see here!
Experience
Part Time General Administrator
Oct, 2015 - Present
•
10 years, 9 months
We Love Our Locals UK
Oct, 2015 - Present
•
10 years, 9 months
Providing Customer Service to our clients Invoicing our clients and checking if payments have been made. Setting up direct debits and recurring card payments Adding client to our System – FreeAgent and CRMCapsule Update our CapsuleCRM System Recruitment tasks such as posting Projects/ Job openings on Online Websites ( Fiverr, Freealancer and People Per Hour ) and sourcing candidates for Freelancers Process Set up - Client briefs and Information packages, process guide sheets
Oct, 2015 - Present
•
10 years, 9 months
Part Time Customer Service Staff
Aug, 2015 - Dec, 2015
•
4 months
Clevergirl Brands
Aug, 2015 - Dec, 2015
•
4 months
Providing Customer Service to our clients via Live and E-mail Support using Kayako Desktop Handling and Resolving Paypal Disputes Monitor and moderate Social media accounts and provide basic Engagement Update CRM System Process and Dispatch Customer Orders via Jshop , LInnwworks and Webgistix Responds to Customer complaints via kayako desktop, Facebook Private Message and resolve BBB Complaints.
Aug, 2015 - Dec, 2015
•
4 months
Team Leader
Jan, 2015 - Sep, 2015
•
8 months
Outbounders
Jan, 2015 - Sep, 2015
•
8 months
In - charge of handling Appointment Setting and Lead Generation Campaigns Handled a Customer Service/ Retention team for a Financial Account. Performs regular coaching, quality audits and appraisal for agent improvement Creates and recommends process improvement modules Does Product Training and Refresher training for Product Enhancement and Process Improvement Performs other tasks as required by Management
Jan, 2015 - Sep, 2015
•
8 months
Education
B.S. Commerce Major in Marketing
1990 - 1994
•
4 years
Philippines
1990 - 1994
•
4 years
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