Cristiana F.

I graduated with a Art History degree in 2011, and was offered a position to work in a fine dining restaurant as a waiter and guest manager. I loved working with customers and managing their perception about the company , so i build my carrear around customer experience. With time the hotel/food business impose unrealistic futures for my growth in the area i loved the most so i decide to become a helpdesk expert involving myself in task and project related with the area of customer's experience. Throughout the last 4 years I developed passion for research, writing and virtual helpdesk since I believe the future is more and more remote and companies should find the best collaborators in any part of the World.