EXPLORE


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$15 USD / Hour
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India (6:54 PM)
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Joined on August 15, 2012
$15 USD / Hour
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I'm a freelance professional who can give words just the right emphasis they need to make your content distinctive. I am: A professional with over 21 years of experience in various sectors - including BPO, insurance and content writing A freelance writing professional with over a decade of experience in writing blogs, articles, website content etc. A writer trained by the Writers Bureau ([login to view URL]) under their Comprehensive Creative Writing Course and, A writing professional with experience working on several freelance assignments on contractual / part-time basis for various clients based in USA, Europe, the Middle-East, Asia and Australia
Verifications
Sample Dissertation
Sample Knowledge Management
Sample Dissertation
Sample Knowledge Management
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Experience
Freelance Writer
Sep, 2008 - Present
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17 years, 8 months
NA
Sep, 2008 - Present
•
17 years, 8 months
Creative-writing done as an individual contributor for: 1) Eternal Solutions - a cultural magazine. Article genres: Inspirational, Relationships and General Interest 2) Life Positive -a magazine aimed at promoting self-growth and self-help techniques. Article genres: Inspirational and Self-help. 3) Voice of Delhi - a Catholic monthly about news and happenings in the Delhi diocese. Article genres: Informative, Historical and Spiritual. 4) Marian Voice - a Catholic monthly aimed at the parishioners o
Sep, 2008 - Present
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17 years, 8 months
Assistant Manager (Operations)
May, 2001 - Jun, 2012
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11 years, 1 month
EXL Service Pvt Ltd
May, 2001 - Jun, 2012
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11 years, 1 month
Since May'01 with EXL Service.com (I) Pvt. Ltd., Noida Joined as Senior CCE; promoted as Assistant Manager - Operations in Sep'03 Key Portfolios Handled: Title : RBS Insurance / Direct Line Group Period : Since May'10 Overview : This is a part of the Royal Bank of Insurance Group now christened as Direct Line Group, working in the process dealing with Claims Recoveries that deals with the recovery of money from third parties at fault in an accident involving policyholder. Thus,
May, 2001 - Jun, 2012
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11 years, 1 month
Quality Editor
Sep, 2000 - May, 2001
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8 months
Daksh.com
Sep, 2000 - May, 2001
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8 months
? Led a team of 20 Executives in a process that involved responding to consumer queries on E-mails for the online retailer Amazon.com. ? Awarded Best QE in 2001. ? Distinction of managing the content-related trainings for all team members based on various promotional offers run by Amazon.com for their customers. ? Handled staffing levels to cater for volumes particularly during the holiday season. ? Actively monitored the executive responses to customers and ensured that accuracy standards remained cons
Sep, 2000 - May, 2001
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8 months
Education
Delhi University
1996 - 1999
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3 years
BA - English Honours

India
1996 - 1999
•
3 years
St. Columba's High School
1982 - 1995
•
13 years

India
1982 - 1995
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13 years
Qualifications
Data Preparation and Computer Software
1996
Don Bosco's Technical Institute
Flowcharting and Logic building COBOL Dbase Clipper GWBasic Wordstar MS Office
1996
Advanced Software Course
1997
Don Bosco's Technical Institute
Unix C Foxpro
1997
Oracle and VB6
2000
SSI Ltd
Proficiency in Oracle and VB6
2000
Publications
Lost in transit
Woman's Era
A fortnightly women's magazine. Article genre: Informative and Inspirational
Many articles
The Voice of Delhi
A Catholic monthly about news and happenings in the Delhi diocese. Article genres: Informative, Historical and Spiritual.
Many articles
Marian Voice
A Catholic monthly aimed at the parishioners of Noida. Article genres: Religious and Spiritual.
Certifications
UK English
US English
F
Foundation vWorker Member