Käyttäjän chuar25 profiilikuva
@chuar25
Maan Philippines lippu San Pablo City, Philippines
Jäsen alkaen 12. syyskuuta 2017
0 Suositukset

chuar25

Online-tilassa Offline-tilassa
This is the motto that I live by, "Let your work speak for you." As I strive to provide quality service everytime. I can make this possible with your help. I am very passionate in everything that I do and it clearly translates on my performance. I have extensive experience in teaching written and spoken English both online and on the field. I treat every assigned task as my own and consider it as a blessing as I get to learn new experiences while helping others along the way. I am very good in multi tasking, and time is of utmost importance to me that is why I meet deadlines accordingly. I'm able to take on new work immediately and look forward to speaking with you about your needs!
dollaria10 dollaria / tunti
5 arvostelua
2.5
  • 100%Suoritetut työtehtävät
  • 100%Budjetin mukaisesti
  • 100%Ajallaan
  • 50%Uudelleenpalkkaamisaste

Portfolio

Viimeaikaiset arvostelut

Kokemus

Executive Virtual Assistant

Sep 2017 - Oct 2017 (1 month)

-Online Research -Data Scraping -Handle customer service emails -Reply to clients and engage...doing client care -SEO/Word Press -Social Media Content Management -Infographics creation using Canva -Monitoring and Engaging in Live Chat with Prospects -Updating Content in our Social Media Marketing Campaign -Transcription -Article Writing -Other ad hoc tasks as requested

Training and Development Specialist/Billing and Sales Supervisor - AT&T

Jun 2012 - Sep 2017 (5 years)

-Employee readiness pror to taking phone calls -Acts as a Team Leader supporting and managing 25 agents -Acts as a Coach/Mentor in executing the correct behavior, addressing pain points to produce more effective and efficient agents -Acts as a Quality Analyst. Call taking should be at par with the Client's standards, even exceeding the targeted metrices -Administrative tasks. While handling the aforementioned tasks, ad hoc duties are assigned, Reports, Data Analysis and Entry

AT&T - Technical Support Representative

Sep 2011 - Jun 2012 (9 months)

Selected Accomplishments:  Consistent TACRIFT performer  Gained high incentives for exceeding client proposed metrics  Elected POC for Revenue for driving sales in the team

Telstra - Customer Service Representative

May 2010 - May 2011 (1 year)

Selected Accomplishments:  Consistent CSAT performer  Received commendations from clients for delivering outstanding customer service

Hewlett Packard - Technical Support Representative

Sep 2009 - May 2010 (8 months)

Selected Accomplishments:  Consistent CSAT performer  Received commendations from clients for delivering outstanding customer service

Verizon - Technical Support

Jul 2008 - Jun 2009 (11 months)

Selected Accomplishments:  Consistent CSAT performer  Received commendations from clients for delivering outstanding customer service

Koulutus

Bachelor of Arts (B.A.)

1999 - 2003 (4 years)

Todistukset

  • Preferred Freelancer Program SLA
    94%
  • Numeracy 1
    85%
  • US English Level 1
    85%

Varmennukset

  • Facebook yhdistetty
  • Suositeltu freelancer
  • Maksutapa varmennettu
  • Puhelin varmennettu
  • Henkilöllisyys varmennettu
  • Sähköposti varmennettu

Omat vahvimmat taitoni

Selaa samanlaisia freelancereita