Sereka S.

I have 15 years of experience in Customer Service, Sales, Quality Assurance and Operations Manager assisting U.S. and Canadian customers. Communication is my passion and I firmly believe in going above and beyond the call of duty in order to achieve customer satisfaction. Throughout the years of my experience, I have managed to hone skills that I consider essential to quality customer service. Such as patience, being attentive, clarity, a positive attitude, time management, empathy, being calm, and persuasive. I am a team player and I am always willing to learn and familiarize myself with the product in order to provide the best possible support to customers.