Charlene E.

Freelancer March 2, 2009 - Present - Virtual Personal Assistant (Real Estate) - Lead Generation - Appointment setting - Social Networking - B2B/B2C Telemarketing - Data Processing (Copy/Paste, Excel, etc) - CRM (Salesforce, etc) Open Access Marketing Philippines : 3/F Goodland Bldg. No. 377 Sen. Gil Puyat Ave. cor. Paseo De Roxas Ave., Makati City 1227 April 16, 2007 - February 27 2009 Call Center Group Manager Operates several accounts/campaigns and coordinates with International Clients - Manages accounts of 4 to 70 agents - Carry out creative workflow guidelines for supervisors to follow - Build client relations and meet their campaign expectations and goals People Support Philippines Inc : PeopleSupport Center, Ayala Ave.cor.Sen. Gil Puyat Ave., Makati City, Philippines Direct line August 2006 - May 2007 eRep (Sales Representative) Duties/Responsibilities: Was assigned to Inbound and Outbound Sales campaign and at the same time provide appropriate and accurate responses to customer inquiries Reason for leaving: Career Growth