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BPO Customer Support Data Entry Freelance
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Catherine C.

@cath22castillo

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$2 USD / Hour

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Philippines (9:58 PM)

Joined on August 17, 2012

$2 USD / Hour

A hardworking customer service representative looking for opportunities, related or otherwise to work experience, for career and financial advancement in the global marketplace

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Experience

Call Center Agent

Mar, 2010 - Jun, 2012

2 years, 3 months

Teleperformance Philippines

Mar, 2010 - Jun, 2012

2 years, 3 months

Teleperformance Philippines (http://www.teleperformance.com/en/a-people-company/global-footprint/local/country/phl/about-us.aspx) is one of the major players in the country's business process outsourcing industry. Job Duties: 1. Provides assistance mainly on reporting residential and business line and/or internet fault (and, in some cases, damage to Client's property and complaints); and 2. Coordinates with appropriate department to address customer's non fault-related concern/s (e.g

Mar, 2010 - Jun, 2012

2 years, 3 months

Livelihood Officer A

Mar, 2008 - Feb, 2009

11 months

National Housing Authority

Mar, 2008 - Feb, 2009

11 months

National Housing Authority (http://www.nha.gov.ph/) is an agency mandated to provide homes for poor Filipino families. Job Duties included: 1. Identifies priority beneficiaries requiring livelihood assistance and Impok Pabahay Program based on survey/data profiling conducted; 2. Organizes cooperatives/work guilds as needed and coordinates with concerned agencies/institutions/NGOs/subcontractors; and 3. In coordination with livelihood agencies and local government units, implements livelihood projects

Mar, 2008 - Feb, 2009

11 months

Sales Analyst

May, 2007 - Sep, 2007

4 months

Republic Biscuit Corporation

May, 2007 - Sep, 2007

4 months

Republic Biscuit Corporation (http://www.rebisco.com.ph/) is a leading manufacturer of biscuits and snack foods. Job Duties: 1. Analyzes sales performance of assigned area on a weekly basis and determines factor/s affecting its sales; 2. Follows up special issues with the distributor/s concerned; and 3. Takes down and transcribes notes of monthly meetings with distributors

May, 2007 - Sep, 2007

4 months

Education

University of the Philippines

1999 - 2003

4 years

BS Business Economics

Flag of

Philippines

1999 - 2003

4 years

Qualifications

Career Service Professional

2003

Civil Service Commission

2003

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