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EXPLORE
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$6 USD / Hour
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Kenya (8:25 AM)
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Joined on June 16, 2009
$6 USD / Hour
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A skilled communications professional with over 12 years in nurturing healthy relationships between organizations and clients. Strong oral and written communication skills covering expert writing ability, and confident in presenting an array of communication material. Profound understanding of the value of good communication, publicity, reputation and the significant role public relations plays in the success of an organization. Committed to ensuring consistently positive relationships between an organization and stakeholders to strengthen loyalty, credibility and maintain a positive reputation.
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Experience
Lead Editor
Jun, 2016 - Present
•
9 years, 5 months
Kenya Revenue Autority
Jun, 2016 - Present
•
9 years, 5 months
- Develop and implement the business model; associated policies, manual, guidelines and procedures; yearly thematic areas of focus for the publication through intense research; publicity and marketing calendar, and digital campaign plan; product marketing strategies and opportunities to grow readership base; Proofread, edit and rewrite articles and Implement and report on surveys - Content writer of the Quarterly Outlook (students magazine)
Jun, 2016 - Present
•
9 years, 5 months
CDSC Ltd
Jan, 2006 - Mar, 2012
•
6 years, 2 months
Receptionist
May, 2007 - Mar, 2012
•
4 years, 10 months
- Telephone management - Customer service - Mail management - Electronic filing - Manning the front office - Other duties as assigned e.g. acting Personal assistant or administrative assistant in their absence and performing their tasks with equal competence.
Acting Personal Assistant
May, 2011 - Jan, 2012
•
8 months
- Managing executive office - Making travel arrangements - Mail management and filing - Customer service - Telephone operation - Taking minutes - Diary management - Handling highly confidential information
Secretary
Jan, 2006 - Apr, 2007
•
1 year, 3 months
- Telephone management - Mail management - Typing - Customer service - Filing - Training new staff in administration section on recommended standards of work.
Jan, 2006 - Mar, 2012
•
6 years, 2 months
Education
Africa Nazarene University
2017 - 2020
•
3 years
Graduating with a Bachelor in Mass Communication - Public Relations in October 2020
Kenya
2017 - 2020
•
3 years
Diploma in Secretarial Studies (KNEC)
2002 - 2005
•
3 years
Kenya
2002 - 2005
•
3 years
Qualifications
Customer Service Excellence
2008
Kenya School of Professional Studies
To help understand on how one should present the company to its public's both internal and external.
2008
Customer Service Excellence
2010
Training Solutions (KPMG)
To bring realization on the fact that customer service is very key in businesses and to brainstorm on why it is fundamental and how a representative at this position can live a positive professional image e.g. through being competent in the knowledge of the company, self image, communication skills etc.
2010
The Effective Office Administrator
2011
Training Solutions (KPMG)
To bring appreciation of the role of an Office Administrator in today's business and how they can achieve greater satisfaction in their roles and gain confidence for additional duties from their supervisors.
2011
Certifications
US English
Verifications
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