Customer Service / Web copy writing and marketing / Self-motivated and directed
Data Entry - Clerical / Budgeting / Leadership / Computer proficient
1993 Graduate of Canevin Catholic High School, Pittsburgh, Pennsylvania
1997 Graduate of Westminster College, New Wilmington, Pennsylvania with a Bachelor’s degree in Religion. Minor in Psychology.
Continuing Education: Presently taking accredited courses via the Internet at [login to view URL]
March 2006: Accepted to Duquesne University Paralegal Institute
Self-taught in HTML and web marketing: Proficient in the creation of HTML web sites using DreamWeaver and marketing techniques for increasing, targeted traffic.
Computer program and keyboard proficient: Competent in Microsoft Office (self-taught) Familiar with Microsoft Excel. Type 57 wpm with a 96% accuracy.
Owned several successful home businesses: I have grown and developed 2 very successful home businesses wherein I have been responsible for overseeing the entire business operation from start-up to maturity.
Independent Executive, Melaleuca, 2005 to Present – Locate potential clients on-line through aggressive marketing techniques and assist them to open their own at home shopping account with this major wellness company.
Self-Employed Entrepreneur, 2000 to Present – Web Site Development. Handled customer service via telephone. Wrote web copy for assigned customer base and managed their marketing campaigns.
Service Corps Member, AmeriCorps, 1999 to 2000 – Coordinated volunteer efforts for Habitat for Humanity International, Philadelphia, Pennsylvania. Worked with inner city youth in an after school program.
Crew Trainer (Management Trainee), McDonalds, 1994 to 1999 – Trained new crew members on various skills and techniques required in daily business / store operations to assure customer satisfaction. Responsible for supervision of restaurant personnel for food preparation, front counter service, register and drive through operations.