I have several years of administration experience (including Centos 6/7, Red Hat 7, Ubuntu and SLES 11), Windows Server (2008/2012) and, for the last 3 years, I have been developing custom modules for OTRS in Perl. My main area of work includes OTRS, my primary focus lies on custom modules and API connectors. Connectors do include Icinga2, i-doit, Nagios and many CRMs.
In addition I also have a wealth of experience using JasperServer and Jaspersoft Studio for building reports based on XML or MySQL data sources. Furthermore I am accustomed to working with php, bash scripts for task automation and with Excel Macros for a myriad of tasks.
I have high work ethics, a professional and friendly demeanor and would enjoy working on your project with you.