bizhub

Our Services • Our Services Our Services Include • Live-e-Support • Order Processing • Help Desk • Market Research • Telemarketing • Inventory Management • Emergency Response • Credit card processing • Order Confirmation • BACK OFFICE • Custom Message Delivery • Tele Support Services • Web Call Center • Surveys Live e-Support : Email Support Service Email is increasingly becoming the most popular form of communication. Companies are being flooded with ever increasing amount of emails. And customers are increasingly demanding a high level of service and response (turnaround time and quality of response) for their email requests AVANI R TECH provides following service for email support Automated response Computer-aided response Manual response Benefits Highly Secure Highly accurate Cost effective Chat Support Service With AVANI R TECH , you actually provide your customer with a human interface to help the customer navigate through various. Our representative will take your customer through all processes by providing the human interface required. They can courteously handle any complaints and suggestions AVANI R TECH provides following service for chat support: Purchase processes Filing online insurance claims Applying online for credit cards Technical support Website response thru live chat Endless other activities Order processing : We'll download the orders from your Web site and process them hourly. Transactions include credit card authorization and capture, and deposits directly to your merchant account Help Desk: 24 hours a day,7 days a week and 365 days a year, we're fully functional and ready and to support your client each and every bit. You can forward the calls after office hours to us so that we can manage them right away helping you in the retention of customers. In-bound tele-services support: On-line ordering Order confirmation Inventory management - As we process your orders, you'll receive sales transaction reports and inventory updates. Detailed inventory reports will also be generated daily, weekly or monthly, according to your needs. Minimum replenishment levels - Our system will automatically alert us when your inventory reaches its re-order point for each sky offered Telemarketing AVANI R TECH India provides telemarketing services to some of the best-known companies in the world. These companies trust AVANI telemarketing services to help them manage their most important relationships-the ones they have with their customers. AVANI R TECH telemarketing services includes Lead Generation Mortgage Leads Campaign Planning Database Cleaning Market Research Seminar Booking Back Office AVANI R TECH believes in a holistic approach towards customer experience management. We transcend the transaction-based approach to proactively carry out back office operations. This enables your organization to seamlessly deliver services to your customers. Our services cover: Accounts receivables Software development Web designing & web development Document management Data mining Building database Data harvesting Alerts for direct mail campaigns etc